Troubleshooting
Checking Your Computer Environment
Printer Driver Cannot Be Installed
USB Connection is not Automatically Detected
Uninstalling the Printer Driver
Paper Is Not Fed or Delivered Normally
Using the [Form Feed] Key to Remove Jammed Paper
Removing Paper Jammed in Tray 1
Removing Paper Jammed in the Multi Bypass Tray
Removing Paper Jammed under the Top Cover
Paper Jam in the Duplex Unit and Tray 2/3
Opening the Rear Cover to Remove Jammed Paper
Removing Paper Jammed in Tray 2/3
Opening the Rear Unit Cover to Remove Jammed Paper (SG 3110DN/SG 3110DNw)
Opening the Duplex Unit Cover to Remove Jammed Paper
Removing Paper Jammed in the Duplex Unit
Print Results Are Not Satisfactory
Colors Do Not Match the Displayed Image
Positions Do Not Match the Displayed Image
If a Message Appears during Installation
Error & Status Messages on the Display
No Paper/Tray Not Detected (Tray 1)
No Paper/Tray Not Detected (Tray 2/3)
No Paper/Tray Not Detected (Bypass Tray)
Paper Size Mismatch/Paper Type Mismatch (Tray 1)
Paper Size Mismatch/Paper Type Mismatch (Tray 2/3)
Paper Size Mismatch/Paper Type Mismatch (Bypass Tray)
Paper Size Mismatch/Paper Type Mismatch (Auto Tray Select)
Cover Open / Print Cartridge(s) Not Detected
Ink Collector Unit Not Detected
Ink Collector Unit Almost Full