Troubleshooting

Getting Started

Alert Sounds

Checking the Indicators, Icons, and Messages on the Control Panel

When Messages Appear

Status Messages

Alert Messages that Appear on the Control Panel

Alert Messages that Are Printed on Error Logs and Reports

Troubleshooting When You Use the Printer Function

Checking the Error Log for Printer Function

When Printing Does Not Start

When the Printing Result Is Not as Expected

Clearing Misfeeds

When Paper Is Jammed

Adjusting the Machine

Adjusting the Print Position

Adjusting the Image Density

Drum Refresh

Auto Drum Refresh

Altitude Adjustment

Charger Output

Scattered Toner Image Prevention

Add Extra Toner

Spotted Toner Prevention

Rear-Exhaust Fan

Photoconductor Unit Heater (mainly Asia)