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Troubleshooting

When a Panel Tone Beeps

When Checking the Indicator Lamps, Status Icons, and Messages on the Control Panel

Indicators

If USB Connection Fails

When Messages Are Displayed

Status Messages

Alert Messages (Displayed on the Control Panel)

Alert Messages (Printed on Error Logs and Reports)

When You Cannot Print

Other Printing Problems

When You Cannot Print Properly

Paper Misfeeds Occur Frequently

Additional Troubleshooting

The Printed Image is Different from the Image on the Computer

When Printer Is Not Functioning Properly

Removing Jammed Paper

Paper Misfeed Message (A1)

Paper Misfeed Message (A2)

Paper Misfeed Message (B)

Paper Misfeed Message (C)

Paper Misfeed Message (Y)

Paper Misfeed Message (Z)