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Paper Misfeed Message (Z)

1Pull the front cover open lever, and then open the front cover with both hands carefully.

Printer illustration

2Carefully remove jammed paper under the paper transfer unit.

Printer illustration

3If you cannot pull out the paper, remove it by turning the knob on the right end of the paper transfer unit as shown in the illustration below:

Printer illustration

Printer illustration

4If paper is jammed in the upper side of the transfer unit, pull it upward.

Printer illustration

5Close the front cover with both hands carefully.

Printer illustration

Note

  • When closing the front cover, push the upper side of the cover firmly. After closing the cover, check that the error has cleared.