Skip header
 

Alert Messages (Displayed on the Control Panel)

Message

Cause

Solution

“Add Toner”

The toner has run out. Replace the print cartridge.

For details, see Replacing the Print Cartridge.

“Change (Tray name) to the following settings:”

The size of the paper in the tray does not match the paper size specified in the printer driver.

Select a tray containing paper that is the same size as the specified paper size.

“Do you want to continue printing by changing an included Adobe font?”

The print data contains data that cannot be printed.

  • Press [continue] to execute printing. Alternatively, press [Job Reset] to cancel printing.

“Ethernet Board Error”

An error has occurred in the Ethernet interface.

Turn the main power switch off and then back on again. If the message appears again, contact your service representative.

“Load paper” in (Tray name).

The printer driver settings are incorrect or the tray does not contain paper of the size selected in the printer driver.

Check that the printer driver settings are correct, and then load paper of the size selected in the printer driver into the input tray. For details about how to change the paper size, see Loading Paper.

“Paper size/type mismatch.”

The printer driver settings are incorrect or the tray does not contain paper of the size or type selected in the printer driver.

  • Check that the printer driver settings are correct, and then load paper of the size selected in the printer driver into the input tray. For details about how to load paper, see Loading Paper.

  • Select the tray manually to continue printing, or cancel a print job. For details about how to select the tray manually, or cancel a print job, see If an Error Occurs with the Specified Paper Size and Type.

“Printer Font Error”

An error has occurred in the font settings.

Contact your service representative.

“Problem:Wireless board”

An error has occurred in the wireless LAN.

Turn off the main power switch. If the message appears again, contact your service representative.

“Remove the paper from Standard Tray.”

The standard tray is full.

Remove the paper.

“ReplRqrd:Drum Unit: Black”

You need to replace the black drum unit.

For details, see Replacing Other Consumables.

“ReplRqrd:Drum Unit: Color”

You need to replace the color drum unit.

For details, see Replacing Other Consumables.

“USB has a problem.”

An error has occurred in the USB interface.

Turn the main power switch off and then back on again. If the message appears again, contact your service representative.

“Waste Toner Bottle full”

The waste toner bottle is full.

Replace the waste toner bottle. For details, see Replacing Other Consumables.