Skip header
 

Paper Misfeed Message (C)

Important

  • The inside of this printer becomes very hot. Before removing paper around the fusing unit, wait until the temperature of the covers inside the fusing unit and paper transfer unit cools down.

1Pull the front cover open lever, and then open the front cover with both hands carefully.

Printer illustration

2Pull out the jammed paper carefully.

Printer illustration

3If the paper is jammed in the upper side of the fusing unit, pull it upward.

Printer illustration

4If you cannot see the jammed paper, pull the tabs on the fusing unit to open the cover, and then check if the paper is jammed.

Printer illustration

5If you can see the jammed paper in the standard tray, keep the front cover opened and remove the paper.

Printer illustration

6Close the front cover with both hands carefully.

Printer illustration

Note

  • When closing the front cover, push the upper side of the cover firmly. After closing the cover, check that the error has cleared.