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Paper Misfeed Message (A1)

1Pull the front cover open lever, and then open the front cover with both hands carefully.

Printer illustration

2Carefully pull the jammed paper upward and out.

Printer illustration

3If you cannot see the jammed paper inside the printer, close the front cover to the position just before it is locked as shown in the illustration below.

Printer illustration

4Pull the tray carefully until it stops, lift the front side of the tray, and then pull it out of the printer.

Printer illustration

5Pull out the jammed paper carefully.

Printer illustration

6Lift the front side of the tray, and then slide it into the printer carefully until it stops.

Printer illustration

7Close the front cover with both hands carefully.

Printer illustration

Note

  • When closing the front cover, push the upper side of the cover firmly. After closing the cover, check that the error is cleared.