Error and Status Messages on the Screen

Messages are listed in alphabetical order in the table below.

"X" indicates a number in an error code that appear differently depending on a specific situation.

You can use the ADF on M 2701 and G1127.

If the alert indicator lights up continuously or flashes, switch to copier mode and check the displayed message.

Message	Causes	Solutions
ADF Orig. Misfeed Open ADF Cover and remove paper.	An original has been jammed inside the ADF.	Remove jammed originals, and then place them again. See Removing Paper Jams and Paper Feed Problems. Check the originals are suitable for scanning. See Placing Originals.
Available: IDCard Copy A4/A5/A6/8.5×11/5.5×8.5	ID card copy could not be performed because the tray does not contain the valid size paper, which are A4, Letter, A5, 5.5×8.5 inches, or A6 size.	Set the machine to print copies using the A4 or Letter size paper in the [Select Paper] setting. See Copier Features Settings. Specify the A4, Letter, A5, 5.5×8.5, or A6 size paper for the tray selected for printing copies. See System Settings.
Unavailable Ppr Size	2-sided copy could not be performed because the tray does not contain the valid size paper, which are A4, Legal, or Letter.	Select the tray containing the A4, Letter, or Legal size paper in the [Select Paper] setting. See Copier Features Settings. Specify the A4, Letter, or Legal size for the tray selected for printing copies. See System Settings.
Cannot Copy This Setting Comb.: 2 on 1 / 4 on 1	Combined copying could not be performed because the tray does not contain the valid size paper, which are A4, Letter, or Legal size.	Set the machine to print copies using the A4, Letter, or Legal size paper in the [Select Paper] setting. See Copier Features Settings. Specify the A4, Letter, or Legal size paper for the tray selected for printing copies. See System Settings.
Cannot copy. Set original to ADF.	Combined copying could not be performed because the originals were not placed in the ADF.	Use the ADF, even when copying a single sheet. If you need to use the exposure glass, select [1Sided->2Sided] in [Duplex] under [Copier Features], and then try again. See Copier Features Settings.
Check Paper Size	The paper size set for the document differs from the size of the paper in the indicated tray.	Press [FormFeed] to begin printing, or press [JobReset] to cancel the job.
Check Paper Type	The paper type set for the document differs from the type of the paper in the indicated tray.	Press [FormFeed] to begin printing, or press [JobReset] to cancel the job.
Cover open	A cover is open.	Close the cover completely.
Exceeded Max.E-mail Size	The scan file exceeds the size limit for files that can be sent through e-mail.	Configure [Resolution] under [Scan Settings] to reduce the scanning resolution. See Scan Settings. Configure [Max. E-mail Size] under [Scan Settings] to increase the allowed size. See Scan Settings.
Internal Misfeed	Paper has been jammed in the machine.	Remove the jammed paper. See Removing Paper Jams.
Memory Overflow	The data is too large or complex to print.	Try to scan in single page mode or low resolution.
Misfeed: Dup. Unit	Paper has been jammed in the duplex unit.	Remove the jammed paper. See Removing Paper Jams.
Misfeed: BypassTray	Paper has been jammed in the bypass tray.	Remove the jammed paper. See Removing Paper Jams.
Misfeed: Stnd. Tray	Paper has been jammed in the paper exit area.	Remove the jammed paper. See Removing Paper Jams.
Misfeed: Tray 1	Paper has been jammed in the tray 1 paper input area.	Remove the jammed paper. See Removing Paper Jams.
Misfeed: Tray 2	Paper has been jammed in the paper tray.	Remove the jammed paper. See Removing Paper Jams.
Net Communication Error	Connection with the server was lost while sending or receiving data.	Contact the network administrator.
Network is not Ready	A scanned file could not be sent because the machine has not received IP address information from the DHCP server completely.	Wait until the machine receives the IP address information completely, and then try the operation again.
Out of Paper: X	The indicated tray has run out of paper.	Load paper to the indicated tray. See Loading Paper.
Please Restart the Machine	The machine needs to be restarted.	Turn off the power, and then turn it back on.
Replace Required Soon: Print Cartridge	The print cartridge is almost empty.	Prepare a new print cartridge.
Replacement Required: Print Cartridge	The machine has run out of toner.	Replace the print cartridge. See Replacing the Print Cartridge.
Scan (NW) Disconnected	A scanned file could not be sent because the Ethernet cable was not connected properly.	Reconnect the Ethernet cable properly, and then try the operation again.
Scan (USB) Disconnected	The USB cable was disconnected while scanning from a computer.	Reconnect the USB cable properly, and then try the operation again.
Server Connection Failed	A scanned file could not be sent because the destination could not be reached.	Confirm that the destination is registered correctly, and then try the operation again.
Server Response Error	An error occurred in communication with the server before beginning transmission.	Confirm that the destination is registered correctly, and then try the operation again. If the problem could not be solved, contact the network administrator.
Service call - SCXXX	A fatal hardware error has occurred, and the machine cannot function.	Contact your sales or service representative.
Set Original to ADF Cannot use exposure glass with set. in [Scan Size].	Scanning could not be performed because the originals were not placed in the ADF, even though the machine is set to scan originals larger than A4/Letter size.	Use the ADF, even when scanning A4/Letter or smaller size originals. If you need to use the exposure glass, set A4/Letter or smaller size in [Scan Size] under [Scan Settings], and then try again. See Specifying Scan Settings for Scanning.
Sort Copy was Cancelled	The machine's memory reached capacity while originals were being scanned from the ADF to perform sort copying.	Press [Exit] to print the originals that were successfully scanned into memory. Then, copy again the originals left in the ADF.
Unavailable Input Tray	2-sided copy could not be performed because paper is specified to be fed from the bypass tray.	Specify a setting other than [Bypass Tray] for the [Select Paper] setting. See Copier Features Settings.
Unavailable Paper Type	2-sided copy could not be performed because the tray does not contain the valid type paper, which is thin, plain, recycled, color, preprinted, thick 1, letterhead, special, or prepunched.	Specify the tray containing the valid type paper (other than the bypass tray) in the [Select Paper] setting. See Copier Features Settings. Specify the valid paper type for the tray selected for printing copies. See System Settings.
Unsupported Device Please Remove	The Scan to USB function failed because a USB device other than a USB flash memory device or a USB flash memory device with an unsupported file system was used.	Use a USB flash memory device that is compatible with the Scan to USB function.
USB Disconnected Press Clear key	The Scan to USB function failed because the USB flash memory device was removed before the operation could be completed.	Check that the USB flash memory device is securely inserted in the machine. Do not pull out the USB flash memory device until "Ready" appears on the display.