User GuideIM C2000/C2500/C3000/C3500/C4500/C5500/C6000 series

Sending Documents by IP-Fax

You can send faxes over an IP network by specifying the destination IP address, host name, or Own Fax No. when the destination fax supports the IP-Fax function.

Preparing the Machine to Send IP-Faxes

The IP-Fax function employs H.323 or SIPS as the connection protocol for communication. You may need to configure the Gatekeeper, SIP server, or gateway in advance depending on the environment where the machine is used.

Note

  • This function does not support sending and receiving IP-Fax using the H.323 protocol in an IPv6 environment.

  • To use the IP-Fax function without using a SIP server in an IPv6 environment, specify the Manual Configuration Address as the IPv6 address of the machine. The machine receives IP-Faxes to the address specified in Manual Configuration Address.

Methods for specifying an IP-Fax destination according to the network environment

  • To send a fax to a G3 fax

    Specify the G3 fax number (example: 0312345678) regardless of the network environment in which the machine is used.

  • To send a fax to another IP-Fax

    The method for specifying an IP-Fax destination varies depending on the network environment where the machine is used.

    Gatekeeper or SIP server usage

    Method for specifying a destination

    When using neither

    IP address or host name of the destination

    Example of an IP address: 192.168.1.10

    Example of a host name: IPFAX1

    When using Gatekeeper

    Own Fax No. of the destination

    Example: 0311119999

    When using SIP server

    SIP user name of the destination

    Example: ABC

  • In an IPv6 environment, enter the address specified manually at the destination.

  • To send a fax through a SIP server in an IPv4/IPv6 mixed environment, add "v4" or "v6" at the beginning of the destination address/host name according to the environment.

  • Depending on the destination environment, you may need to append a port number at the end of the IP address or host name. Consult your administrator to check if a port number is required.

When using Gatekeeper (H.323) (Settings Screen Type: Standard)

1Press [Settings] on the Home screen.

Operation panel screen illustration

2Press [Fax Settings] on the Settings screen.

Operation panel screen illustration

3Press [Detailed Initial Settings][IP-Fax Settings][IP-Fax Use Settings].

4Press [On] in [Enable H.323] and then press [OK].

Operation panel screen illustration

5Press [H.323 Settings].

6Specify the Gatekeeper address or Own Fax No., and then press [OK].

Operation panel screen illustration

7Press [Server Use Settings].

Operation panel screen illustration

8Select [Use] in [Gatekeeper], and then press [OK].

Operation panel screen illustration

9After completing the procedure, press [Home] ().

Note

  • Configure Gatekeeper in addition to specifying the settings on the machine. Consult your network administrator.

When using SIP server (SIP) (Settings Screen Type: Standard)

1Press [Settings] on the Home screen.

Operation panel screen illustration

2Press [Fax Settings] on the Settings screen.

Operation panel screen illustration

3Press [Detailed Initial Settings][IP-Fax Settings][IP-Fax Use Settings].

4Press [On] in [Enable SIP] and then press [OK].

Operation panel screen illustration

5Press [SIP Settings].

6Specify the value.

Operation panel screen illustration
  • Enter the server IP address when specifying the proxy server, redirect server, and registered server.

  • Enter the SIP user name when specifying the SIP user name.

7To use SIP digest authentication, press [On], and enter the user name and password.

8Press [OK].

9Press [Server Use Settings].

Operation panel screen illustration

10Select [Use] in [SIP Server], and then press [OK].

Operation panel screen illustration

11After completing the procedure, press [Home] ().

Note

  • Configure the SIP server, in addition to specifying the settings on the machine. Consult your network administrator.

When using the gateway (Settings Screen Type: Standard)

1Press [Settings] on the Home screen.

Operation panel screen illustration

2Press [Fax Settings] on the Settings screen.

Operation panel screen illustration

3Press [Detailed Initial Settings][IP-Fax Settings][Register/Change/Delete Gateway].

4Press [Register].

5Specify the prefix number.

Operation panel screen illustration

About Prefix

The prefix is used to identify the telephone number of the G3 fax sending a fax via the VoIP gateway. If a gateway with an ID number that matches the first few digits in the telephone number exists, the fax is sent via the matching gateway. For example, specifying "0312345678" as the destination when the gateways of ID number "03" and "04" are registered, the transmission goes through the gateway of ID number "03".

To use the gateways regardless of the ID number in the IP-Fax destination, register only the gateway addresses without specifying the ID numbers.

6Select [H.323] or [SIP] in "Select Protocol".

7Specify the gateway address.

8Press [OK].

9After completing the procedure, press [Home] ().

Note

  • To change or delete the registered gateway, press [Fax Settings][Detailed Initial Settings][IP-Fax Settings][Register/Change/Delete Gateway], select the gateway to delete or change, and then press [Change] or [Delete] on the displayed screen.

  • Configure the settings on the VoIP gateway, in addition to specifying the settings on the machine. Consult your network administrator.

When using Gatekeeper (H.323) (Settings Screen Type: Classic)

1Press [Settings] on the Home screen.

Operation panel screen illustration

2Press [Machine Features Settings] on the Settings screen.

Operation panel screen illustration

3Press [Fax Settings][Initial Settings] tab [Enable IP-Fax H.323].

4Press [On] and then press [Exit].

5Press [H.323 Settings].

6Press [Change] to specify the Gatekeeper address or Own Fax No., and then press [Exit].

Operation panel screen illustration

7Press [Parameter Setting] to display the switch operation screen.

8Press switch number [34] bit number [0], and change current value to "1".

Operation panel screen illustration

9Press [Exit].

10After completing the procedure, press [Home] ().

Note

  • Configure Gatekeeper in addition to specifying the settings on the machine. Consult your network administrator.

When using SIP server (SIP) (Settings Screen Type: Classic)

1Press [Settings] on the Home screen.

Operation panel screen illustration

2Press [Machine Features Settings] on the Settings screen.

Operation panel screen illustration

3Press [Fax Settings][Initial Settings] tab [Enable IP-Fax SIP].

4Press [On] and then press [Exit].

5Press [SIP Settings].

6Press [Change] next to each item, and then specify the value.

Operation panel screen illustration
  • Enter the server IP address when specifying the proxy server, redirect server, and registered server.

  • Enter the SIP user name when specifying the SIP user name.

7To use SIP digest authentication, press [Set], and enter the user name and password.

Operation panel screen illustration

8Press [OK].

9Press [Parameter Setting] to display the switch operation screen.

10Press switch number [34] bit number [1], and change current value to "1".

Operation panel screen illustration

11Press [OK].

12After completing the procedure, press [Home] ().

Note

  • Configure the SIP server, in addition to specifying the settings on the machine. Consult your network administrator.

When using the gateway (Settings Screen Type: Classic)

1Press [Settings] on the Home screen.

Operation panel screen illustration

2Press [Machine Features Settings] on the Settings screen.

Operation panel screen illustration

3Press [Fax Settings][Initial Settings] tab [Program / Change / Delete Gateway].

4Confirm that [Program / Change] is selected, and then press [* Not Programmed].

Operation panel screen illustration

5Press [Change] under "Prefix" and specify the prefix number.

Operation panel screen illustration

About Prefix

The prefix is used to identify the telephone number of the G3 fax sending a fax via the VoIP gateway. If a gateway with an ID number that matches the first few digits in the telephone number exists, the fax is sent via the matching gateway. For example, specifying "0312345678" as the destination when the gateways of ID number "03" and "04" are registered, the transmission goes through the gateway of ID number "03".

To use the gateways regardless of the ID number in the IP-Fax destination, register only the gateway addresses without specifying the ID numbers.

6Select [H.323] or [SIP] in "Select Protocol".

7Press Change under "Gateway Address", and specify the gateway address.

8Press [OK].

9After completing the procedure, press [Home] ().

Note

  • To change or delete the registered gateway, press [Fax Settings][Initial Settings] tab [Program / Change / Delete Gateway], press [Program / Change] or [Delete] on the displayed screen, and then select the gateway to delete or change.

  • Configure the settings on the VoIP gateway, in addition to specifying the settings on the machine. Consult your network administrator.

Basic Procedure for Sending IP-Faxes

The machine scans the original to send into the machine's memory before establishing communication with the destination (Memory Transmission).

You can also transmit an IP-Fax while confirming the transmission status.

Sending a Fax While Scanning the Original

1Press [Fax] on the Home screen.

Operation panel screen illustration

2Check that [Fax] and [Memory Transmission] are displayed on the fax screen.

Operation panel screen illustration

3Place the original in the ADF or on the exposure glass.

Setting an Original to Send by Fax on the Scanner

4Press [Settings], and then specify the scan settings.

Sending a Fax at the Image Quality Suitable for the Original

5Specify the destination on the fax screen.

Operation panel screen illustration
  • When you select a destination registered as an IP-Fax destination in the address book, the document is sent by IP-Fax.

  • To enter the destination manually, select from the destination history, or search in the address book, press, and specify the destination.

    Operation panel screen illustration
  • To enter the destination manually, select [Enter with Number Keys], press [Line], and then select [IP-Fax H.323] or [IP-Fax SIP].

    Operation panel screen illustration
  • To specify the destination by entering a host name or SIP user name, press [Keyboard] to display the-screen keyboard.

    Operation panel screen illustration
  • To specify the destination again, press.

    Operation panel screen illustration

6On the [Settings] screen, specify the Sender as necessary.

  • When a login user is operating the machine, the login user becomes the sender.

  • To receive a transmission result by e-mail, select [Notification of Results]. The e-mail address that you selected the [Use as Sender] check box when registering the address will be used as the e-mail address of the sender.

    Registering E-mail Addresses in the Address Book

  • To print the sender name on the page received at the destination, select the [Stamp Sender Name] check box.

7Press [Start].

To cancel transmission after scanning the original, press [Stop] and operate in [Job Status][Transmission Standby File].

Confirming and Handling a Document in the Fax Queue