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(A) Open Front Cover and remove the paper.
Open the front cover and remove any jammed paper from the paper feed path. For details, see Paper Misfeed Message (A).
(B) Open Front Cover and remove the paper.
Open the front cover and remove any jammed paper from the internal paper feed path. For details, see Paper Misfeed Message (B).
(C) Open Front Cover and remove the paper.
Open the front cover and remove any jammed paper from the output tray. For details, see Paper Misfeed Message (C).
(Y1) Open the part as shown and remove paper.
Open tray 2 and remove any jammed paper. For details, see Paper Misfeed Message (Y).
(Y2) Open the part as shown and remove paper.
Open tray 3 and remove any jammed paper. For details, see Paper Misfeed Message (Y).
(Y3) Open the part as shown and remove paper.
Open tray 4 and remove any jammed paper. For details, see Paper Misfeed Message (Y).
(Z) Open Front Cover and remove the paper.
Open the front cover and remove any jammed paper from the paper duplex unit. For details, see Paper Misfeed Message (Z).
Toner is almost empty.
The toner cartridge is almost empty. Contact your sales or service representative to obtain a new toner cartridge.
Add Toner: (Color)
The color toner has run out. Replace the toner cartridge. For details, see Adding Toner.
Out of toner
The color toner has run out. Replace the toner cartridge. For details, see Adding Toner.
Waste Toner almost full
The waste toner bottle is almost full. Contact your sales or service representative to obtain a new waste toner bottle.
Waste Toner Bottle full
Replace the waste toner bottle. For details, see Replacing Other Consumables.
@Remote Cert. update failed
Updating the @Remote certificate failed. Turn the power off, and then back on. If the problem persists, contact your sales or service representative.
Cannot connect=>Comm.Serv. Check proxy user/password.
The proxy user name or password is incorrect. Check the proxy server settings, and change the user name and/or password if they are incorrect.
Cannot connect with DHCP server.(101/201)
Cannot obtain IP address from DHCP server. Contact your network administrator.
Cannot connect with NetWare print server. (107/207)
Connection with NetWare print server is unavailable.
Cannot connect with NetWare server.(106/206)
Connection with NetWare server is unavailable. Contact your network administrator.
Cannot print.
Check that the file you want to print is a supported file type. Check for misfeeds and ask your network administrator for help.
Check network settings.(103/203)
The IP address setting is incorrect. Check the IP address, subnet mask, and gateway address. For details, see Ethernet Configuration.
Classification Code Error
A classification code is not specified for the print job. Enter a classification code using the printer properties and print the document again.
For details, see Registering Classification Codes.
Connect failed:WirelessCard Turn power off, check card.
Check that a wireless LAN board is installed.
Check that it is a supported board. If it is, check that it is installed correctly.
Install the correct board properly. For details, see Installing the Wireless LAN interface board .
Cover Open. Please close the indicated cover.
Close the cover indicated on the control panel.
Duplex mode is in off position for (tray name)
The duplex mode for the indicated tray is off; you can only use one-sided printing. Press [Change] to change the tray's settings, press [JobReset] to reset the job, or press [Form Feed] to force printing.
Ethernet Board Error
An error on the Ethernet board is detected. Pull out and then re-install the controller board. If the problem persists, contact your sales or service representative.
Exceeded max. print size. Press [FormFeed] or [JobReset].
The specified paper size exceeds the maximum size supported by this printer. Press [Form Feed] to force printing or [JobReset] to cancel printing.
Exceeded max. print size. Press [JobReset].
The specified paper size exceeds the maximum size supported by this printer. Press [JobReset] to cancel printing.
Failed to connect to server for Remote Diagnostics.
The printer cannot communicate with Remote Communication Gate. Check the connection to the Remote Server Gate.
Independent-supply toner
Independent-supply toner is set. Use toner recommended for this printer.
IPv6 Address already exists Link-local Address(109/209)
The same IPv6 address already exists. Contact your network administrator.
IPv6 Address already exists Stateless Address(109/209)
The same IPv6 address already exists. Contact your network administrator.
IPv6 Address already exists Manual Config. Address(109/209)
The same IPv6 address already exists. Contact your network administrator.
Load paper in (tray name) or [Cancel] to FormFeed.
There is no paper in the specified tray. Load the specified paper in the tray, press [JobReset] to reset the job.
Option RAM Error
The printer cannot detect an optional SDRAM module. It may be incorrectly installed.
Check that it is installed properly.
For details about installing the unit, see Installing the SDRAM module.
Output tray is full.
The output trays are full. Remove the paper.
Parallel I/F Error
The printer's self-diagnostic test failed due to a loopback error. Replace the IEEE 1284 board that caused the error. For details, see Installing the IEEE 1284 interface board.
Prepare Replacement Check print cartridge replacement(s).
The toner has run out. Prepare a new toner cartridge.
Printer Font Error.
There are problems with the printer's font file. Turn the power off, and then back on.
If the problem persists, contact your sales or service representative.
Problem with Hard Disk Please call service.
The printer cannot detect a hard disk. It may be incorrectly installed.
Check that it is installed properly. If the problem persists, contact your sales or service representative.
For details about installing the unit, see Installing the hard disk.
Problem:Wireless card Please call service.
The printer cannot detect a wireless LAN board. It may be incorrectly installed.
Check that it is installed properly. If the problem persists, contact your sales or service representative.
For details about installing the unit, see Installing the Wireless LAN interface board .
Replacemnt Requird:IntTrans
You need to replace the intermediate transfer unit. For details, see Replacing Other Consumables.
Replacmnt Rqrd:Fusing Unit
You need to replace the fusing unit. For details, see Replacing Other Consumables.
Replacmnt Requird:PCU:Black
You need to replace the black drum unit. For details, see Replacing Other Consumables.
Replacmnt Requird:PCU:Color
You need to replace the color drum unit. For details, see Replacing Other Consumables.
Replcmnt Rqrd Soon:IntTrans
You will need to replace the intermediate transfer unit soon. Contact your sales or service representative to obtain a new unit.
Repl Requrd Soon:FusingUnit
You will need to replace the fusing unit soon. Contact your sales or service representative to obtain a new unit.
Rplcmnt Rqrd Soon:PCU:Black
You will need to replace the black drum unit soon. Contact your sales or service representative to obtain a new unit.
Rplcmnt Rqrd Soon:PCU:Color
You will need to replace the color drum unit soon. Contact your sales or service representative to obtain a new unit.
SD Card authenticatn.failed Error recurs, call service.
Authentication from the SD card failed. Turn the power off and then back on. If the error recurs, contact your sales or service representative.
Set the Fusing Unit correctly.
The fusing unit may not be installed correctly. Turn the printer off and re-install the fusing unit.
If the message is still displayed after re-installation, contact your sales or service representative.
For details, see Replacing Other Consumables for fusing unit installation.
Set the Intermediate Transfer Unit correctly.
The intermediate transfer unit may not be installed correctly. Turn the printer off and re-install the intermediate transfer unit.
If the message is still displayed after re-installation, contact your sales or service representative.
For details, see Replacing Other Consumables for intermediate transfer unit installation.
Set the Drum Unit correctly.
The drum unit may not be installed correctly. Turn the printer off and re-install the drum unit.
Using a dry cloth, carefully wipe the interface area on the drum unit.
If the message is still displayed after re-installation and cleaning the interface area, contact your sales or service representative.
For details, see Replacing Other Consumables for drum unit installation.
Set the Toner Cartridge correctly.
The toner cartridge may not be installed correctly. Turn the printer off and re-install the toner cartridge.
For details about installing the toner, see the instructions on the package of the toner.
If this message is still displayed after re-installation, contact your sales or service representative.
Set Waste Toner Bottle correctly.
The waste toner bottle may not be installed correctly. Turn the printer off and re-install the waste toner bottle.
If the message is still displayed after re-installation, contact your sales or service representative.
For details, see Replacing Other Consumables.
Supply order has failed.
The automatic supply order failed. The message indicates the supplies that the printer tried to order.
This NetBIOS name is already in use.(108/208)
The NetBIOS name specified for the printer is already in use by another device on the network. Contact your network administrator.
The same IPv4 Address already exists.(102/202)
The IPv4 address specified for the printer is already in use by another device on the network. Contact your network administrator.
The selected job has already been printed or deleted.
This message might appear if you print or delete a job from Web Image Monitor. Press Exit on the message screen.
USB has a problem. Please call service.
The printer has detected a USB board failure. Turn the power off and then on again. If the problem persists, contact your sales or service representative.
Values set for IPv6/Gateway addresses are invalid.(110/210)
The IPv6 address or gateway address is invalid. Check the network settings.
WPA Auth. incomplete.(211)
WPA authentication could not be completed. Contact your network administrator.
The contents of errors may be printed on the Configuration Page. Check the Configuration Page in conjunction with the error log. For details about how to print the Configuration Page, see Test Printing.
