This section describes the likely causes of and possible solutions for the error messages that are printed on the error logs or reports.
84: Error
There is no work area available for image processing. Select [Font Priority] for [Memory Usage] in [System]. Decrease the number of files sent to the printer.
85: Error
The specified graphics library is unavailable. Check that the data is valid.
86: Error
Parameters of the control code are invalid. Check the print settings.
91: Error
Printing was canceled by the auto job cancel function due to a command error. Check that the data is valid.
92: Error
Printing was canceled because the [Job Reset] key or the [Suspend/Resume] key was pressed on the printer's control panel. Perform the print operation again as necessary.
Address book is in use.
The printer currently cannot perform authentication because the Address Book is being used by another function. Wait a while, and then retry the operation.
Auto-user prog. failed.
Automatic registration of information for LDAP Authentication or Windows Authentication failed because the Address Book is full.
For details about automatic registration of user information, see Security Guide.
Cannot print.
The PDF document you have tried to print has no privileges to print.
Contact the owner of the document.
Classification Code Error
The classification code is not specified with the printer driver.
For details about how to specify classification code settings, see Specifying the classification code for a print job.
Collate cancelled.
Collate was canceled. Turn off the main power switch and then back on again.
If the message appears again, contact your service representative.
Collate: Page max.
The amount of free memory is insufficient to perform collating. Reduce the number of pages to be printed or install the optional SDRAM.
Command Error.
An RPCS command error occurred. Check that the communication between the digital camera and the printer is working correctly.
Compressed Data Error
The printer detected corrupt compressed data.
Check that the program you used to compress the data is functioning correctly.
Duplex cancelled.
Duplex printing was canceled.
Change the setting for "Duplex Tray" in [Paper Input] to enable duplex printing for the paper tray. For details about setting "Duplex Tray", see Paper Input.
Error has occurred.
A syntax error, etc., occurred. Check that the PDF file is valid.
Error occured. Prntd/Cncld.
An error occurred during printing, but it was skipped.
Excd Prt Vol Use max count.
Printing was canceled because the maximum number of pages allowed to be printed was reached. Contact your user administrator.
Maximum number of User Codes allowed to be registered has been reached. Delete unnecessary User Codes.
File System Error.
PDF direct printing could not be performed because the file system could not be obtained.
Turn off the main power switch and then back on again. If the message appears again, contact your service representative.
File System Full.
The PDF file does not print out because the capacity of the file system is full.
Delete all unnecessary files from the hard disk, or decrease the file size sent to the printer.
Function use denied.
The print job was cancelled because of one of the following:
The user does not have privileges to print.
No privileges to print are assigned to the entered user name or user code, or
A wrong password was specified for the user name.
Enter the user name or user code with privileges to print, or enter the correct password for the user name.
HDD is full.
The hard disk became full while printing a Sample Print, Locked Print, Hold Print, or Stored Print file. Delete unneeded files stored in the printer. Reduce the data size of the Sample Print, Locked Print, Hold Print, or Stored Print file.
When printing with the PostScript 3 printer driver, the hard disk capacity for fonts and forms has been exceeded. Delete unneeded forms or fonts registered in the printer.
HDD not installed.
The printer received a stored job file but no hard disk is installed. Install a hard disk.
I/O buffer overflow.
An input buffer overflow occurred.
Select [Font Priority] for [Memory Usage] in [System].
In [I/O Buffer] under the [Host Interface] menu, set the maximum buffer size to a larger value.
Reduce the number of files being sent to the printer.
Insufficient Memory.
A memory allocation error occurred.
PCL 5/PostScript 3
Select a lower resolution on the printer driver. For details about how to change the resolution setting, see the printer driver Help.
PCL 6
Select a lower resolution on the printer driver. For details about how to change the resolution setting, see the printer driver Help. On the printer driver's [Detailed Settings] tab, click [Print Quality] in "Menu:", and then select [Raster] in the "Vector/Raster:" list. In some cases, it will take a long time to complete a print job.
Memory Retrieval Error.
A memory allocation error occurred.
Turn off the main power switch and then back on again. If the message appears again, replace the SDRAM. For details about replacing the SDRAM, Installing the SDRAM module.
No response from server.
A timeout occurred while connecting to the server for LDAP Authentication or Windows Authentication. Check the status of the server.
Paper Size Error
Printing was canceled because the specified paper size cannot be fed from the tray. Check the available paper size.
Paper Type Error
The printer does not recognize the paper type specified using the printer driver.
Check that the printer is connected to the network correctly and bidirectional communication is activated. If the problem persists, confirm the user paper type settings of the printer. For details, see Registering Unique Names to Paper Types.
Password mismatch.
A wrong password was entered when printing an encrypted PDF file. Check the password.
Print overrun.
Images were discarded while printing.
Select a lower resolution on the printer driver. For details about how to change the resolution setting, see the printer driver Help.
Receiving data failed.
Data reception was aborted. Resend the data.
Sending data failed.
The printer received a command to stop transmission from the printer driver.
Check that the computer is working correctly.
User auth. already exists.
The same account names already exists in the newly selected domain or server in an environment using LDAP Authentication or Integration Server Authentication. Contact your user administrator.