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Troubleshooting

Overview

Common Problems

Paper Feed Problems

Removing Printing Jams

Removing Scanning Jams (Type 2 model)

Removing Scanning Jams (Type 1 model)

Print Quality Problems

Checking the Condition of the Machine

Printer Problems

Changing the Printer Driver Settings

Print Positions Do Not Match Display Positions

Adjusting Printing Position

Copier Problems

Scanner Problems

Fax Problems

Error and Status Messages on the Screen

Replacing the Print Cartridge