Removing Printing Jams

Jammed paper may be covered in toner. Be careful not to get toner on your hands or clothes.

Toner on prints made immediately after clearing a paper jam may be insufficiently fused and can smudge. Make test prints until smudges no longer appear.

Do not forcefully remove jammed paper, as it may tear. Torn pieces remaining inside the machine will cause further jams and possibly damage the machine.

Paper jams can cause pages to be lost. Check your print job for missing pages and reprint any pages that did not print out.