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Alert Messages (in alphabetical order)

(A) Remove paper from Trays. Opn & cls Frt. Cov.

Open the front cover and remove any jammed paper. For details, see Paper Misfeed Message (A).

(B) Open Front Cover and remove the paper.

Open the front cover and remove any jammed paper from the internal paper feed path. For details, see Paper Misfeed Message (B).

(Y) Remove misfeed in Trays. Opn & cls Frt. Cov.

Open the front cover and remove any jammed paper. For details, see Paper Misfeed Message (Y).

(Z) Open Front Cover and remove the paper.

Open the front cover and remove any jammed paper from the paper transfer unit. For details, see Paper Misfeed Message (Z).

Waste Toner almost full

The waste toner bottle is almost full. Contact your sales or service representative to obtain a new waste toner bottle.

Waste Toner Bottle full

Replace the waste toner bottle. For details, see Replacing the Waste Toner Bottle.

@Remote Cert. update failed

Updating the @Remote certificate failed. Contact your sales or service representative.

Cannot connect=>Comm.Serv./ Check proxy user/password.

The proxy user name or password is incorrect. Check the proxy server settings, and change the user name and/or password if they are incorrect.

Cannot connect with DHCP server.(101/201)

Cannot obtain IP address from DHCP server. Consult your network administrator.

Cannot connect with NetWare print server. (107/207)

Connection with NetWare print server is unavailable.

Cannot connect with NetWare server.(106/206)

Connection with NetWare server is unavailable. Consult your network administrator.

Cannot print.

Check the file you want to print is a supported file type. Check for misfeeds and ask your network administrator for help.

Check network settings.(103/203)

The IP address setting is incorrect. Check the IP address, subnet mask, and gateway address. For details, see Ethernet Configuration.

Classification Code Error

A classification code is not specified for the print job. Enter a classification code using the printer properties and print the document again.

For details, see "Registering Classification Codes", Software Guide.

Connect failed:WirelessCard Turn power off, check card.

Check there is a Wireless LAN board installed.

Check that it is a supported board. If it is, check it is installed correctly.

Install the correct board properly. For details, see Installing the Interface Units.

Cover Open. Please close the indicated cover.

Close the cover indicated on the control panel.

Duplex mode is in off position for (tray name)

The duplex mode for the indicated tray is off; you can only use one-sided printing. Press [Change] to change the tray's settings, press [JobReset] to reset the job, or press [Form Feed] to force printing.

ECO Night Sensor did not turn Power Switch off. Turn switch off manually or to use, press any key.

Auto power off by the [ECO Night Sensor] function failed. Turn off the power manually, or press any key to use [ECO Night Sensor] auto power off function.

Ethernet Board Error

An error on the Ethernet board is detected. Pull out and then re-install the controller board. If the problem persists, contact your sales or service representative.

Failed to connect to server for Remote Diagnostics.

The printer cannot communicate with Remote Communication Gate. Check the connection to the Remote Server Gate.

IPv6 Address already exists Link-local Address(109/209)

The same IPv6 address already exists. Consult your network administrator.

IPv6 Address already exists Stateless Address(109/209)

The same IPv6 address already exists. Consult your network administrator.

IPv6 Address already exists Manual Config. Address (109/209)

The same IPv6 address already exists. Consult your network administrator.

Load paper in (tray name) or [Cancel] to FormFeed.

There is no paper in the specified tray. Load the specified paper in the tray, press [JobReset] to reset the job. To print from the bypass tray on paper whose width is less than 90 mm, cancel the print job, and then, under [System], set [Bypass Print: 64-90 mm] to [Active].

May have exceeded max no. of prints in output tray. Print stopped. Check the tray.

The output tray is full. Remove paper from the output tray.

Option RAM Error

The printer cannot detect an optional SDRAM module. It may be incorrectly installed.

Check if it is installed properly.

For details about installing the unit, see Installing the Memory Expansion Units.

Parallel I/F Error

The printer's self diagnostic test failed due to a loopback error. Replace the IEEE 1284 board that caused the error. For details, see Installing the Interface Units.

Printer Font Error.

There are problems with the printer's font file.

Contact your sales or service representative.

Problem with Hard Disk Please call service.

The printer cannot detect a hard disk. It may be incorrectly installed.

Check if it is installed properly or contact your sales or service representative.

For details about installing the unit, see Installing the Memory Expansion Units.

Problem:Wireless board Please call service.

The printer cannot detect a Wireless LAN board failure. It may be incorrectly installed.

Check if it is installed properly or contact your sales or service representative.

For details about installing the unit, see Installing the Interface Units.

Problem:Wireless card Please call service.

The printer cannot detect a Wireless LAN board. It may be incorrectly installed.

Check if it is installed properly or contact your sales or service representative.

For details about installing the unit, see Installing the Interface Units.

Replacement Alert Replace Transfer Belt.

You need to replace the intermediate transfer unit. Contact your sales or service representative to obtain a new intermediate transfer unit.

See Replacing the Intermediate Transfer Unit.

Replacemnt Requird:IntTrans

You need to replace the intermediate transfer unit. For details, see Replacing the Intermediate Transfer Unit.

Replacmnt Rqrd:Fusing Unit

You need to replace the fusing unit. For details, see Replacing the Maintenance Kit.

Replcmnt Requrd: Print Cart

The toner has run out, or the photo conductor unit has reached the end of its service life. Replace the print cartridge. For details, see Replacing the Print Cartridge.

Replcmnt Rqrd Soon:IntTrans

You will need to replace the intermediate transfer unit soon. Contact your sales or service representative to obtain a new unit.

Repl Requrd Soon:FusingUnit

You will need to replace the fusing unit soon. Contact your sales or service representative to obtain a new unit.

Repl Soon:Prt.Cart.

The toner has almost run out, or the photo conductor unit is nearing the end of its service life. Obtain a new print cartridge.

SD Card authenticatn.failed Error recurs, call service.

Authentication from the SD card failed. Turn the power off, and then back on. If the error recurs, contact your sales or service representative.

Sensor cleaning required.

You need to clean the toner density sensor.

For details, see Cleaning the Toner Density Sensor.

Set paper in the Bypass Tray, then press OK.

There is no paper in the bypass tray. Load paper onto the bypass tray, and then press the [OK] key.

Set the Fusing Unit correctly.

The fusing unit may not be installed correctly. Turn the printer off and re-install the fusing unit.

If the message is still displayed after re-installation, contact your sales or service representative.

For details, see Replacing the Maintenance Kit for fusing unit installation.

Set the Intermediate Transfer Unit correctly.

The intermediate transfer unit may not be installed correctly. Turn the printer off and re-install the intermediate transfer unit.

If the message is still displayed after re-installation, contact your sales or service representative.

For details, see Replacing the Intermediate Transfer Unit for intermediate transfer unit installation.

Set the Print Cartridge correctly.

The print cartridge may not be installed correctly. Turn the printer off and re-install the Print cartridge.

If the message is still displayed after re-installation, contact your sales or service representative.

For details, see Replacing the Print Cartridge for Print cartridge installation.

Set Waste Toner Bottle correctly.

The waste toner bottle may not be installed correctly. Turn the printer off and re-install the waste toner bottle.

If the message is still displayed after re-installation, contact your sales or service representative.

For details, see Replacing the Waste Toner Bottle.

Supply order has failed.

The automatic supply order failed. The message indicates the supplies that the printer tried to order.

This NetBIOS name is already in use.(108/208)

The NetBIOS name specified for the printer is already in use by another device on the network. Consult your network administrator.

The same IPv4 Address already exists.(102/202)

The IPv4 address specified for the printer is already in use by another device on the network. Consult your network administrator.

The selected job has already been printed or deleted.

This message might appear if you print or delete a job from Web Image Monitor. Press Exit on the message screen.

USB has a problem./ Please call service.

The printer has detected a USB board failure. Turn the power off, and then on again. If the problem persists, contact your sales or service representative.

Values set for IPv6/Gateway addresses are invalid.(110/210)

The IPv6 address or gateway address is invalid. Check the network settings.

WPA Auth. incomplete.(211)

WPA authentication could not complete. Consult your network administrator.

Note

  • Confirm error details by printing the Error Log. For details, see "Test Printing".