Skip headerGelSprinter GX e2600/GX e3300N/GX e3350N/GX e7700N
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Removing Paper Jammed around the Guide Board

Follow the procedure below to remove paper that is jammed around the guide board.

The GX e2600 features a rear cover in place of a duplex unit.

Important

  1. Press and hold down the [Power] key on the printer until it turns off , and then unplug the power cord.

  2. Pressing the catches on both side of the duplex unit, remove the unit.

    Detach the duplex unit completely so you can see the guide board in the recess.

    • GX e3350N/GX e3300N

      Duplex Unit illustration

    • GX e7700N

      Duplex Unit illustration

    If using the GX e2600, remove the rear cover.

    Rear Cover illustration

  3. Unlock the guide board by moving the tabs on both sides toward the middle, and then open the guide board.

    printer body illustration

  4. Open the left cover.

    printer body illustration

  5. Turn the paper feed wheel to release paper from the feed belt.

    printer body illustration

    Release paper from the feed belt to make it removable.

  6. Insert your finger between the paper and the feed belt, and then remove the paper slowly.

    printer body illustration

    Do not touch the feed belt.

  7. Close the guide board.

    printer body illustration

    Push the PUSH area on both sides of the guide board until it firmly closes.

  8. Without pressing the catches on its sides, push the duplex unit all the way in until it clicks into place.

    • GX e3350N/GX e3300N

      Duplex Unit illustration

    • GX e7700N

      Duplex Unit illustration

    If using the GX e2600, attach the rear cover.

    Rear Cover illustration

  9. Close the left cover.

    printer body illustration

    Printing starts.

Note

Reference