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Removing Paper Jammed in the Bypass Tray

Follow the procedure below to remove paper jammed in the bypass tray.

You can feed the jammed paper to output ramp by opening the left cover and turning the paper feed wheel.

bypass tray illustration

If turning the paper wheel does not remove the jammed paper, use the following procedure to remove it:

  1. Remove any paper in the bypass tray.

    bypass tray illustration

  2. Remove jammed paper.

    bypass tray illustration

  3. Load paper in the bypass tray with the side to be printed on facing up.

    bypass tray illustration

If it is difficult to remove jammed paper, follow the procedure below to remove it.

Multi Bypass Tray BY1000

  1. Press and hold down the [Power] key on the printer until it turns off, and then unplug the power cord.

  2. Disconnect the USB cable or Ethernet cable.

  3. Remove any paper in the bypass tray.

    bypass tray illustration

  4. If the Bypass tray extension is pulled out, push it back in.

  5. Detach the bypass tray.

    bypass tray illustration

  6. Remove the jammed paper from the rear of the printer.

    printer body illustration

  7. Reattach the bypass tray.

    bypass tray illustration

  8. Pull the bypass tray extension out.

  9. Load paper in the bypass tray with the side to be printed on facing up.

    bypass tray illustration

Note

Multi Bypass Tray BY1020

  1. Press and hold down the [Power] key on the printer until it turns off, and then unplug the power cord.

  2. Disconnect the USB cable or Ethernet cable.

  3. Remove any paper in the bypass tray.

    bypass tray illustration

  4. If the Bypass tray extension is pulled out, push it back in.

  5. To release the lock, push the lever for multi bypass tray attachment and detachment so the unlock icon is hidden.

    bypass tray illustration

  6. Detach the multi bypass tray.

    bypass tray illustration

  7. Remove the jammed paper from the rear of the printer.

    bypass tray illustration

  8. Attach the multi bypass tray until the lever for multi bypass tray attachment and detachment clicks.

    bypass tray illustration

  9. Check that the unlock icon is displayed on the lever for multi bypass tray attachment and detachment.

    bypass tray illustration

    If the unlock icon is not displayed on the lever for multi bypass tray attachment and detachment or the lever is positioned halfway, the multi bypass tray is not attached properly. Attach it again.

    bypass tray illustration

  10. Pull the bypass tray extension out.

  11. Load paper in the bypass tray with the side to be printed on facing up.

    bypass tray illustration

Note

Reference