Copier Function Error Messages
This section explains the most common copier function error messages that appear on the machine's control panel and what you must do to resolve the errors they refer to.
System Error (XXXX)
A mechanical error has occurred. Switch the machine off and then on. If the message reappears, contact your sales or service representative.
Paper Misfeed: Tray1/Remove Paper
Paper has jammed in Tray 1.
Remove the jammed paper, and then press [Yes] key. See Removing Paper Jammed in the Paper Tray (Tray 1)
.
Paper Misfeed: Tray2/Remove Paper
Paper has jammed in Tray 2.
Remove the jammed paper, and then press [Yes] key. See Removing Paper Jammed in the Optional Tray (Tray 2 (Optional)).
Ppr Misfd: BypssTray/Press Yes Key
Paper has jammed in the Bypass Tray.
Remove the jammed paper, and then press [Yes] key. See Removing Paper Jammed in the Multi Bypass Tray (optional).
Ppr Misfd: Guide Bd/Remove Paper
Paper has jammed in the Guide Board.
Remove the jammed paper. See Removing Paper Jammed around the Guide Board.
Ppr Misfd: Dup. Unit/Remove Paper
Paper has jammed in the duplex unit.
Remove the jammed paper. See Removing Paper Jammed in the Duplex Unit.
Ppr Misfd: Scan.Unit/Remove Paper
Paper has jammed in the scanner unit.
Remove the jammed paper.
Duplex Unit Not Set/Reset Duplex Unit
The duplex unit is not installed correctly.
Reinstall the duplex unit correctly. See Duplex Unit Not Detected.
Scanner Unit Open/Close Scanner Unit
The scanner unit is open.
Close the scanner unit. See Cover Open.
Guide Board Open/Close Guide Board
The guide board is open.
Close the guide board.
Duplex Cover Open/Close Duplex Cover
The duplex unit cover is open.
Close the duplex unit cover. See Cover Open.
Original Misfeed/Open ADF Cover
An original misfeed has jammed inside the ADF.
Remove jammed originals, and then place them again.
Check the originals are suitable for scanning.
Open and close the ADF cover.
Paper Size Error/Reset Paper
The size of the loaded paper does not match that specified in [Tray Paper Setting].
Load paper of the correct size.
ADF Open/Close ADF
Originals are loaded in the ADF, but the ADF is not fully closed.
The machine will copy only if the ADF is fully closed. Make sure the ADF is closed.
ADF Cover Open /Close ADF Cover
Originals are loaded in the ADF, but the ADF cover is still open.
Close the ADF cover.
Out of Paper/Load Paper
The selected tray has run out of paper.
Reload the tray. Alternatively, press the [Form Feed/Head-Cleaning] key, select a different tray, and then print. To cancel the print job, press the [Clear/Stop] key. See No Paper/Tray Not Detected (Tray 1), No Paper/Tray Not Detected (Tray 2).
Memory Full
Memory reached capacity during sort copy.
Scan data up to this point is deleted. Reduce the number of originals, and then try sort copy again.
Ink KCMY Depleted /Replace Ink KCMY
The ink in the indicated print cartridge has run out.
Change the indicated print cartridge. See Replacing a Print Cartridge.
Ink (KCMY) / Depleted
The ink in the indicated print cartridge has almost run out.
Replace the indicated print cartridge. If this message continues to appear after replacing the print cartridge, open and close the right front cover. See Replacing a Print Cartridge.
Set Original in ADF
Originals are not loaded in the ADF.
If you select “2 in 1”, “Sort”, or “2 Sided Original” for copying, be sure to load originals in the ADF, not on the exposure glass. Combining Multiple Pages, Sort, Duplex
Remove Orig from ADF
The original is not placed on the exposure glass.
If you select “Auto Reduc/Enlrg”, “Poster”, or “Image Repeat” for copying, be sure to load the original on the exposure glass, not in the ADF. Making Enlarged or Reduced Copies, Poster, Image Repeat
Collector Near Full
The ink collector unit is almost full. Make sure you have a new ink collector on hand.
Ink Collector Full/Replce InkCollct
The ink collector unit is full.
Replace the ink collector unit.
Ink Collctr Not Set/Reset Collector
The ink collector unit is not installed, or is not installed correctly.
Install the ink collector unit, or reinstall it correctly. See,Ink Collector Unit Not Detected.
