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User GuidePro C7500/C7500H

Loading Paper into the Paper Tray

The method of loading paper varies for each tray type.

CAUTION

  • When pulling out the paper tray, do not pull it out swiftly. The tray may fall and cause injury.
  • When replacing paper or removing jammed paper, make sure not to trap or injure your fingers.
Main unit illustration

*1 The A3/11 × 17 tray unit can be attached.

*2 The banner sheet tray of multi bypass tray (Tray A) can be attached.

*3 You can attach LCT banner sheet tray on the topmost tray among trays 3, 5, and 7.

*4 You can attach Extension LCT banner sheet tray on the topmost tray among trays 3,5, and 7.

  • Even if paper is loaded as described above, normal operations and print quality might still not be possible, depending on the paper type.

  • When loading 40.0–52.3 g/m2 (11.0 lb. Bond–14.0 lb. Bond) paper into paper trays or loading translucent paper into the wide LCT or the multi bypass tray (Tray A), always use long grain paper.

  • Before loading paper into a tray, check the paper size and type that can be loaded in the tray, and confirm the paper size that is automatically detected.

    Recommended Paper Sizes and Types

  • When loading paper of a size that is not automatically detected, specify the paper size in the paper settings on the [Media] hub.

    Specifying the Paper Size That Is Not Automatically Detected

  • Check the paper setting before printing. If the paper differs from the paper setting, a mismatch error will occur when you print.

  • While printing, do not change the paper size of the tray that is specified as the destination.

  • If the surface of the paper is dusty, white spots might appear on prints. To remove dust, fan the paper thoroughly.

  • Straighten curled or warped paper before loading.

  • If long grain paper does not uncurl properly, try short grain paper instead.

  • To prevent more than one sheet of paper being fed together in a bundle, fan the sheets thoroughly before setting them on the paper tray. If more than one sheet of paper is fed together at a time, it may cause a paper jam.

  • If the sheets of paper are in close contact with each other, causing a multi feed to occur, remove the paper from the tray, fan the paper thoroughly, and then load it on the tray again.

  • When loading paper on a tray which has a few sheets of paper, multiple sheets of paper may be fed at once from the tray. Take out all sheets, fan the sheets, and then load them again.

  • When you load paper into the paper tray for the first time or when you change the type of paper in the paper tray, be sure to specify the appropriate paper settings on the [Media] hub or in the [Tray Status] tile of the [Home] hub.

    Changing Tray Paper Settings

  • You may hear the sound of rubbing paper. This is not a malfunction.

  • Do not stack paper over the limit mark on the paper tray.

Fanning the Paper

Important

  • If you load coated paper, label paper, transparencies, or thick paper of 150.1– 470.0 g/m2 (55.1 lb. Cover–172 lb. Cover), it is important that you fan the sheets thoroughly. Misfeeds may occur if paper is not fanned thoroughly. If the machine feeds several sheets of paper together or it does not feed paper, fan paper and load it again.

1Fan the stack of paper to load.

Illustration of fanning the paper

2Holding its shorter ends, flex the stack back and forth to create space between the sheets. Repeat this several times.

Illustration of fanning the paper
Illustration of fanning the paper

3Make sure there is space between the sheets.

Illustration of fanning the paper

4Hold the stack of paper in both hands and tap the long and short edges of the paper against a flat surface to align them.

Illustration of fanning the paper

Loading Paper into Tray 1

Region A icon(mainly Europe and Asia)

Tray 1 can hold A4Portrait paper only. If you want to print on 81/2 × 11Portrait from Tray 1, contact your service representative.

Region B icon(mainly North America)

Tray 1 can hold 81/2 × 11Portrait paper only. If you want to print on A4Portrait from Tray 1, contact your service representative.

Important

  • When paper loaded in the right side of Tray 1 runs out, paper on the left is automatically shifted to the right. Do not pull out Tray 1 while the tray is moving paper; wait until sounds stop coming from the tray.

  • If Tray 1 is closed too quickly, the paper in the tray may force the right tray's fence to slip out of place. If the paper misfeeds because of this, open the tray, adjust the fence, and close the tray slowly.

  • For the right stack, align the right edge of the paper with the right edge of the tray. For the left stack, align the left edge of the paper to the left edge of the tray.

1Carefully pull out the paper tray until it stops.

Tray 1 illustration

2Square the paper and load it print side down.

Do not stack paper over the limit mark.

  • Whole tray pulled out

    Tray 1 illustration
  • Left half of the tray pulled out

    Tray 1 illustration

3Carefully push the paper tray fully in.

Note

  • You can load paper even if Tray 1 is in use. It is okay to pull out the left half of the tray while Tray 1 is in use.

Loading Paper into the A3/11 × 17 Tray Unit

A3/11 × 17 tray unit can hold 11 × 17Landscape paper only. If you want to print on A3Landscape, A4PortraitLandscape, B4 JISLandscape, 81/2 × 14Landscape, or 81/2 × 11PortraitLandscape, contact your service representative.

Important

  • Check the paper edges are aligned at the right side.

1Check that paper in the paper tray is not being used, and then pull the tray carefully out until it stops.

A3/11 x 17 tray unit illustration

2Square the paper and load it print side down.

Do not stack paper over the limit mark.

A3/11 x 17 tray unit illustration

3Carefully push the paper tray fully in.

Loading Paper into Tray 2

Important

  • Check the paper edges are aligned at the right side.

  • If a paper tray is pushed vigorously when putting it back into place, the position of the tray's fences may slip out of place.

  • When loading a low number of sheets, be sure not to squeeze the fences in too tightly. If the fences are squeezed too tightly against the paper, the edges may crease, the paper may misfeed, or if it weighs between 52.3–63.0g/m2 (14.0–16.9 lb. Bond), it may wrinkle.

1Check that paper in the paper tray is not being used, and then pull the tray carefully out until it stops.

Tray 2 illustration

2Square the paper and load it print side down.

Do not stack paper over the limit mark.

Tray 2 illustration

3Carefully push the paper tray fully in.

Note

  • Various sizes of paper can be loaded in Tray 2 by adjusting the positions of fences.

Loading Tab Stock into Tray 2

  • When loading tab stock, always use the tab sheet holder.

    Tray 2 illustration
  • Load tab stock so that the side with the tab faces the tab sheet holder.

  • When loading tab stock, adjust the fence position so that the tab sheet holder will fit the tab stock.

    Tray 2 illustration

Loading Paper into the Multi Bypass Tray (Tray A)

Use the multi bypass tray (Tray A) to use transparencies, translucent paper, and paper that cannot be loaded in the paper trays.

Important

  • The maximum number of sheets you can load at the same time depends on paper type. Do not stack paper over the limit mark. For the maximum number of sheets you can load, see below.

  • Recommended Paper Sizes and Types

  • Check the paper edges are aligned at the left side.

  • When loading a low number of sheets, be sure not to squeeze the fences in too tightly. If the fences are squeezed too tightly against the paper, the edges may crease, the paper may misfeed, or if it weighs between 52.3–63.0 g/m2 (14.0–16.9 lb. Bond), it may wrinkle.

1Set the fences to the paper, and then square the paper and load it print side up.

Do not stack paper over the limit mark.

Multi bypass tray (Tray A) illustration

2Set the fence.

Multi bypass tray (Tray A) illustration
  1. Fence

  2. Extender

To remove the fence, slide it to the right by pressing the stopper down.

Multi bypass tray (Tray A) illustration

3Press the elevator switch on the multi bypass tray (Tray A).

Multi bypass tray (Tray A) illustration
  1. Elevator switch

The lamp of the elevator switch is blinking while the tray is going up, and keeps lit when it stops.

Press the elevator switch to move down the tray if you want to either add paper or remove jammed ones.

Note

Loading Paper on the Multi Bypass Banner Sheet Tray

When the Multi bypass banner sheet tray is attached to the machine, you can load paper that is 487.8 mm–1260.0 mm (19.2–49.6 inches) long horizontally on the tray (Tray A).

1Remove the fence.

To remove the fence, slide it to the right while pressing down on the stopper.

Main unit illustration

2Set the fences against the paper, and then square the paper and load it print side up.

Do not stack paper over the upper limit mark.

Main unit illustration

3Press the elevator switch on the multi bypass tray (Tray A).

Main unit illustration
  1. Elevator switch

The lamp of the elevator switch blinks while the tray is moving upward and stays lit when it stops.

Press the elevator switch to move the tray downward to either add paper or remove jammed paper.

Loading Paper into the Wide Large Capacity Tray

The wide LCT is identified as Tray 3, Tray 4, Tray 5, Tray 6, Tray 7, and Tray 8.

Important

  • Check the paper edges are aligned at the left side.

  • Depending on the amount of paper curl, the upper limit exceeded notification may occur even if the upper limit sign is not exceeded. When the upper limit exceeded notification occurs, remove the loaded paper from the tray, and load it again.

1Check that paper in the paper tray is not being used, and then pull the tray carefully out until it stops.

Two-tray Wide LCT illustration

2Remove paper if loaded.

3Release the fence.

Two-tray Wide LCT illustration

4Loosen the screw on the arm holding the side fence in place.

Main unit illustration

5Release the fence.

Two-tray Wide LCT illustration

6Load paper by aligning the paper with the left side of the paper tray.

Place paper with print side up.

Load a stack of paper about 5–10 mm (0.2–0.4 inches) high.

Make sure the paper rest on top of the supporting plates on both sides.

Two-tray Wide LCT illustration

When you load paper that is 204 mm (8.04 inches) or smaller, remove the supporting plates from the bottom of the paper tray.

Two-tray Wide LCT illustration
  1. Supporting plates

Check that the paper retainer is extended when you load paper of 220 g/m2 (55 lb. Bond) or lower. Push on the lever on the fence to extend the paper retainer.

paper holding guideillustration
  1. Paper retainer

Check that the paper retainer is retracted when you load paper of 220.1 g/m2 (55 lb. Bond) or higher.

Use the paper size indicators on the bottom of the paper tray to adjust the fences the space provided by the fences is somewhat wider than the paper size. Load paper so that both sides are on the auxiliary fences.

Main unit illustration

7Take the grip of the fences with your fingers, and adjust the fences to the paper.

Set the paper flush against the inner fence.

Check that the scale numbers on the top of the fences are roughly the same.

Two-tray Wide LCT illustration

8Load additional sheets, if necessary.

Do not stack paper over the limit mark.

Two-tray Wide LCT illustration

9Tightly fit the fence to the loaded paper, and then re-lock the fence again.

Make sure there are no gaps between the paper and fence.

Two-tray Wide LCT illustration

10Tighten the screw on the arm holding the side fence in place.

Main unit illustration

11Carefully push the paper tray fully in until it clicks.

Note

  • Various sizes of paper can be loaded in the wide LCT by adjusting the positions of fences.

  • Changing Tray Paper Settings

  • You can load envelopes in the wide LCT. When loading envelopes, place them in the correct orientation. For details, see below.

  • Envelope Orientation and Recommended Status

  • When you are using a special printing feature such as banner printing, cover page, and separation sheets, the indicator on the front side of the tray remains lit until printing is completed. You cannot reload paper while the indicator remains lit.

Attaching the Tab Fence in the Wide Large Capacity Tray

When loading tab stock, attach the tab fence.

1Check that paper in the paper tray is not being used, and then pull the tray carefully out until it stops.

Main unit illustration

2Take out the tab fence from the pocket on the right-hand side of the wide LCT.

Main unit illustration

3Adjust the side fences according to the size of the tab stock to be loaded, and then load the tab stock.

Load the tab stocks with their side with the tabs facing the end fence.

4Attach the tab fence, and then align the end fence gently against the paper you loaded while pressing the release button of the end fence.

Main unit illustration

5Carefully push the paper tray fully in until it clicks.

Note

  • Replace the tab fence after use.

Attaching the Small Tab End Fence to the Wide Large Capacity Tray

When loading carbonless paper of paper weight 2 or less, attach the small tab end fence.

1Check that paper in the paper tray is not being used, and then pull the tray carefully out until it stops.

2Take out the small tab end fence from the pocket on the right-hand side of the paper source tray.

Two-tray wide LCT illustration

3Set the fences to the paper to be loaded, and then load paper into the tray.

4Attach the small tab end fence, and then align the fence gently against the paper you loaded while pressing the release button of the fence.

Two-tray wide LCT illustration

5Carefully push the paper tray fully in until it clicks.

Note

  • Replace the small tab end fence after use.

Loading the Paper on LCT Banner Sheet Tray

When LCT banner sheet tray is attached on the machine, you can load paper that is 420.0 mm–700.0 mm (16.5–23.6 inches) long horizontally on the wide LCT.

1Press the Base Board Descent Button of LCT banner sheet tray.

The LED indicator flashes for 10 seconds, and then turns off.

Main unit illustration

2Wait until the LED indicator on the Base Board Descent Button is turned off completely, and then open the cover.

Main unit illustration

3Open the cover on the top part of wide LCT.

Main unit illustration

4While holding the paper horizontally, load it on the tray in small stacks at a time.

When loading a large stack of thin or coated paper, load only a small stack of it at a time. Be careful not to move the sheet of the stack that is already set on the tray when loading an additional stack on top.

Main unit illustration

Check that the paper retainer is extended when you load paper of 220 g/m2 (55 lb. Bond) or lower. Push on the lever on the fence to extend the paper retainer.

Main unit illustration
  1. Paper retainer

Check that the paper retainer is retracted when you load paper of 220.1 g/m2 (55 lb. Bond) or higher.

5Adjust the fences to match the paper width.

Check the size indicator to see if the paper is loaded correctly all the way to the back of the paper source tray.

Main unit illustration
  1. Fence

6Set the auxiliary fences against the sides of the paper with the paper on the line extended along the fences, and adjust the short fences or the long fence to fit the width of the paper.

When loading paper that is 420.0–487.7 mm (16.5–19.2 inches) long

Use the two short fences.

Main unit illustration
  1. Short fences

When loading paper that is 487.8–559.9 mm (19.2–27.6 inches) long

Use the two auxiliary fences and two short fences.

Main unit illustration
  1. Auxiliary fences

  2. Short fence

When loading paper that is 560.0–700.0 mm (22.0–27.6 inches) long

Use the two auxiliary fences and one long fence.

Main unit illustration
  1. Auxiliary fences

  2. Long fence

7Add paper as required.

Note

  • Remove and store the auxiliary fences, short fences, or long fence from the machine when you are not using them.

Loading the Paper on the Extension LCT Banner Sheet Tray

When the Extension LCT banner sheet tray is attached to the machine, you can load paper that is 420.0 mm–960.0 mm (16.5–37.8 inches) long horizontally on the wide LCT.

Important

  • When feeding paper that is 700.1–960.0 mm (27.6–37.8 inches) long using Extension LCT banner sheet tray, reduce the height of the stack to 40 mm (1.6 inches) or lower for grain long paper of Paper Weight 8 or grain short paper of Paper Weight 6–8.

  • Contact your sales or service representative if you dropped the fence or other object beneath the base board.

1Check that paper is not being fed from the source tray, and then open the cover of Extension LCT banner sheet tray.

Main unit illustration

2Open the Banner Sheet Tray Top Board.

Main unit illustration

3Remove the two auxiliary fence and one fence.

Main unit illustration
  1. Auxiliary fences

  2. Fence

4If paper is loaded on the tray, remove it.

5Pinch and slide the fences to widen the opening.

Main unit illustration

6Load the paper so that the side is pushed lightly against the left side of the paper feeding tray.

When loading a large stack of thin or coated paper, load only a small stack of it at a time. Be careful not to move the sheet of the stack that is already set on the tray when loading an additional stack on top.

Main unit illustration

When loading paper that is than 310 mm (12.2 inches) or less in width, remove the supporting plate from the bottom of the tray.

Main unit illustration

Check that the paper retainer is extended when you load paper of 220 g/m2 (55 lb. Bond) or lower. Push on the lever on the fence to extend the paper retainer.

paper holding guideillustration
  1. Paper retainer

Check that the paper retainer is retracted when you load paper of 220.1 g/m2 (55 lb. Bond) or higher.

7Pinch and adjust the fences to match the size of the paper.

Main unit illustration

8Add paper as required.

Main unit illustration

9Attach the two auxiliary fences and one fence.

Make sure to keep the height of the paper stack below 50 mm (2.0 inches). When feeding paper that is 487.8–960.0 mm (19.2–37.8 inches) long, reduce the height of the stack to 40 mm (1.6 inches) or lower for grain long paper of Paper Weight 8 or grain short paper of Paper Weight 6–8. Load the paper so that it is not stacked above the upper limit marks on the auxiliary side fences and end fence.

Main unit illustration

10Close the Banner Sheet Tray Top Board.

11Close the cover of Extension LCT banner sheet tray.

Note

  • Remove and store the auxiliary fences or fence from the machine when you are not using them.

Loading Paper into the Interposer

Important

  • Do not place anything on top of or leave documents on the sensor. This may lead to the paper size not being correctly scanned or paper jams.

1While pressing the release lever, align the fences with the paper to be loaded.

Interposer illustration

2Load paper orderly.

Do not stack paper over the limit mark.

The interposer tray automatically starts the operation shortly after loading paper. Adjust the fences before that.

Align the fences gently against the paper you loaded, if necessary.

Interposer illustration

While pressing the release lever, align the fence to the loaded paper.

Interposer illustration

Note

  • Load paper with its printed side up (the front side). If you are using the booklet finisher, load sheets print side down.

  • Load paper in the interposer in the same orientation as paper in the paper tray.

  • The staple position or punch hole position will be on the left side of the paper, when you are facing the machine.

Loading Cover Sheets into the Interposer of the Perfect Binder

Important

  • The length/size of cover sheets depends on the thickness of the spine.

  • Load paper in the Landscape orientation.

  • Do not place anything on top of or leave documents on the sensor. This may lead to the paper size not being correctly detected or paper jams.

Estimating the thickness of the spine

This section explains how to calculate the approximate spine thickness.

Note that the length and size of a cover sheet depends on the thickness of the book block spine.

The following list shows examples for A4 or 81/2 × 11 size, 80.0 g/m2 (21.0 lb. Bond) paper:

  • 10-sheet book block: 1 mm (0.04 inches)

  • 30-sheet book block: 3 mm (0.12 inches)

  • 50-sheet book block: 5 mm (0.20 inches)

  • 80-sheet book block: 8 mm (0.32 inches)

  • 100-sheet book block: 10 mm (0.40 inches)

  • 200-sheet book block: 20 mm (0.80 inches)

Specify the cover sheet size based on the thickness of the book block spine. Use the following equation to calculate the length of the cover sheet:

Minimum length of cover sheet (mm/inch) = "length of book block sheet (mm/inch)" × 2 + "thickness of spine (mm/inch)"

For example, specify a cover sheet length of at least 440 mm (17.4 inches) to perfect bind a booklet comprising 200 sheets of A4Portrait forming a book block of 210 mm (8 1/4 inches) long and 20 mm (4/5 inches) thick.

Illustration of spine thickness
  1. Length of book block sheet

  2. Thickness of spine

  3. Length of cover sheet

1While lightly pinching the fence, align it with the paper to be loaded.

Perfect binder interposer illustration

2Load paper face up and neatly stacked.

Do not stack paper over the limit mark.

Perfect binder interposer illustration

Note

  • You cannot perfect bind a booklet if the thickness of the book block's spine exceeds 23 mm (0.9 inches).

  • Depending on your machine, the procedure for selecting the orientation of covers and originals might be slightly different. For details, refer to the procedure for your machine.

  • When loading thick paper of 251.0 g/m2 (138.8 lb. Index) or heavier in the interposer trays of the perfect binder, make sure the grain of the paper is perpendicular to the feed direction.

  • If you are loading sheets that are likely to stick together (such as sheets of coated paper), be sure to fan them thoroughly before loading. Fanning them will help prevent jams and allow them to be fed in one sheet at a time.

  • The perfect binding process may scratch glossy paper.

Specifying the Paper Size That Is Not Automatically Detected

Specify the paper size on the control panel when loading paper of a size that cannot be detected automatically.

1Press the [Media] hub.

2Press [Add].

Operation panel screen illustration

3Specify the Paper Size in the list and then press [OK].

4Enter the paper name, and specify the paper weight, thickness, type, and other attributes.

Operation panel screen illustration

5Press [OK].

6Specify a registered paper, and then press [Tray Assign].

Operation panel screen illustration

7Specify the paper tray to specify the paper size, and then press [OK].

Specifying a Custom Size Paper

Specify the paper size on the control panel when loading paper of a custom size.

1Press the [Media] hub.

2Press [Add].

Operation panel screen illustration

3Select [Create New Custom Size].

4Enter the dimensions of [A] (vertical) and [B] (horizontal), and then press [OK].

Operation panel screen illustration

5Enter the paper name, and specify the paper weight, thickness, type, and other attributes.

Operation panel screen illustration

6Press [OK].

7Specify a registered paper, and then press [Tray Assign].

Operation panel screen illustration

8Specify the paper tray to specify the paper size, and then press [OK].