User GuideP 501/502

Removing Jammed Paper

An error message appears if a paper misfeed occurs. The error message indicates where the misfeed occurs.

Check the location and remove the paper.

CAUTION

  • The inside of the machine could be very hot. Do not touch the parts with a label indicating the "hot surface." Otherwise, an injury might occur.
  • Some of this machine's internal components get very hot. For this reason, take care when removing misfed paper. Not doing so could result in burns.
  • When replacing paper or removing jammed paper, make sure not to trap or injure your fingers.
  • When replacing paper or removing jammed paper, close the front cover and do these tasks one tray at a time.
  • Close all the paper trays before opening the front cover to remove jammed paper or replace supplies.

Important

  • To prevent misfeeds, do not leave any torn scraps of paper inside the machine.

  • Contact your service representative if misfeeds occur frequently.

  • If the error message remains displayed even after you remove misfed paper, open and close the front cover.