User GuideP 501/502

Paper Misfeed Message (A1)

The paper misfeed message "(A1)" appears when a paper misfeed occurs in the standard paper feed tray.

1Pull out the paper tray carefully until it stops.

Printer illustration

2Pull out the jammed paper carefully.

Printer illustration

3Close the paper tray carefully until it stops.

Printer illustration

4Push the front cover release button, and then open the front cover with both hands carefully.

Printer illustration

5Close the front cover with both hands carefully. Be careful not to trap your fingers.

Printer illustration

After opening and closing the front cover, the paper jam is cleared.