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Removing bypass tray jam

If “Misfeed: Bypass Tray” appears on the display, follow the procedure below to remove it.

CAUTION


  • The inside of this machine becomes very hot. Do not touch the parts labeled "" (indicating a hot surface).

CAUTION


  • Some of this machine's internal components get very hot. For this reason, take care when removing misfed paper. Not doing so could result in burns.

CAUTION


  • When removing jammed paper, make sure not to trap or injure your fingers.

1If paper is jammed in the bypass tray input area, remove the jammed paper carefully.

Machine front view illustration

2Close the bypass tray.

3Push the side button to open the front cover, and then carefully lower it.

Machine front view illustration

4Carefully pull out the print cartridge horizontally, holding its center.

Machine interior illustration

  • Do not shake the removed print cartridge. Doing so can cause remaining toner to leak.

  • Place the print cartridge on paper or similar material to avoid dirtying your workspace.

5Lifting the guide plate, remove the jammed paper carefully.

Machine interior illustration

6Slide the print cartridge in horizontally. When the cartridge can go no further, raise it slightly and push it fully in. Then push down on the cartridge until it clicks into place.

Machine interior illustration

7Using both hands, carefully push up the front cover until it closes.

Machine front view illustration

Note

  • When closing the front cover, push the upper area of the cover firmly. After closing the cover, check that the error is cleared.