Paper Jam

This explains how to remove a paper jam.

When removing jammed paper or replacing ink, avoid getting ink on your clothing. If ink comes into contact with your clothing, wash the stained area with cold water. Hot water will set the ink into the fabric and make removing the stain impossible.

When removing jammed paper or replacing ink, avoid getting ink on your skin. If ink comes into contact with your skin, wash the affected area thoroughly with soap and water.

Before installing or removing options, always disconnect the power cord plugs from the wall outlet and allow time for the main unit to fully cool. Failing to take these precautions could result in burns.

When a paper jam error appears in the Status monitor, use the [Form Feed] key to remove jammed paper. Sometimes, pressing the [Form Feed] key will not remove the paper. The error message will remain displayed until you remove the jammed paper. Check the places where paper jams are likely to occur and remove the jammed paper.

To remove paper from Tray 1, see "Removing Paper Jammed on Tray 1".
To remove paper from Tray 2, see "Removing Paper Jammed on Tray 2".
To remove paper from the multi bypass tray, see "Removing Paper Jammed in the Bypass Tray".
To remove paper from the top cover, see "Removing Paper Jammed under the Top Cover".
To remove paper from the guide board, see "Removing Paper Jammed around the Guide Board".
To remove paper from the duplex unit, see "Removing Paper Jammed in the Duplex Unit".
If you cannot remove jammed paper completely, see "If You Cannot Remove Jammed Paper".
If paper jams occur repeatedly, see "Paper Is Not Fed or Delivered Normally".