Skip header
 

Removing Paper Jammed in Tray 2

Follow the procedure below to remove paper jammed in tray 2.

1Hold the grip on tray 2, lift the tray slightly (1), and then pull it out (2).

Paper Feed Unit illustration

Pull tray 2 completely out. Take care not to drop it.

2Remove jammed paper.

Paper Feed Unit illustration

If you cannot remove the jammed paper or it is difficult to remove, the paper may be jammed inside the printer. See "Removing Paper Jammed around the Guide Board" or "Removing Paper Jammed in the Duplex Unit" and remove jammed paper from inside the printer.

3Push tray 2 gently in until it stops.

Paper Feed Unit illustration

4Press the [Form Feed] key.

Form Feed key illustration

Printing starts.

Blank paper may be delivered after printing resumes.

Note

  • The error message will remain displayed until you remove the jammed paper. Check the places where paper jams are likely to occur and remove the jammed paper.

  • To remove paper from Tray 1, see "Removing Paper Jammed on Tray 1".

  • To remove paper from the multi bypass tray, see "Removing Paper Jammed in the Bypass Tray".

  • To remove paper from the top cover, see "Removing Paper Jammed under the Top Cover".

  • To remove paper from the guide board, see "Removing Paper Jammed around the Guide Board".

  • To remove paper from the duplex unit, see "Removing Paper Jammed in the Duplex Unit".

  • If you cannot remove jammed paper completely, see "If You Cannot Remove Jammed Paper".

  • If paper jams occur repeatedly, see "Paper Is Not Fed or Delivered Normally".