Control Panel Error Messages

An error in the network interface board (ethernet board) network function has occurred.

See Network Interface Board Error.

The ink collector unit has not been installed correctly. Reset the ink collector unit correctly.

See Ink Collector Unit Not Detected.

The ink collector unit is full. Replace the ink collector unit.

See Where to Inquire.

The ink collector unit is almost full. Make sure you have a new ink collector on hand.

See Where to Inquire.

The ink runs out. Change the print cartridge.

See Replacing a Print Cartridge.

The ink in the indicated print cartridge has run out. Change the indicated print cartridge.

See Replacing a Print Cartridge.

The printer failed to feed paper from the specified paper tray. Press the [Form Feed / Head-cleaning] key to feed the paper.

See Using the [Form Feed / Head-cleaning] Key to Remove Jammed Paper.

The printer is printing.

The printer is able to print.

The top cover, left cover, or duplex unit cover is open. Close the open cover, or reinstall reset the duplex unit correctly.

See Cover Open.

The top cover, or rear cover is open, Close the top cover, or rear cover correctly.

See Cover Open.

An error has occurred.

Switch the printer off and then on. If the message reappears, contact your service representative.

See Where to Inquire.

The printer is offline. To print, put the printer online.

The printer is too hot or cold at start-up. Wait until "Ready" appears on the control panel.

The guide board is open. Close the guide board.

No print cartridge has been installed. Install the print cartridge correctly.

See Cover Open / Print Cartridge(s) Not Detected.

Wait a moment.

The printer is in Energy Saver mode. The printer is ready for use.

The temperature is abnormally high.

Switch the printer off and then on. If the message reappears, contact your service representative.

See Out of Printable Temperature Range.

The temperature is abnormally low.

Switch the printer off and then on. If the message reappears, contact your service representative.

See Out of Printable Temperature Range.

The printer is reinitializing a print job.

Wait a moment.

The printer is changing its settings. Wait a moment.

The bypass tray has not been installed correctly. Reset the bypass tray correctly. Detaching and Reattaching the Multi Bypass Tray.

The selected tray has run out of paper.

Reload the tray. Alternatively, press the [Form Feed / Head-cleaning] key, select a different tray, and then print. To cancel the print job, press the [Job Reset] key.

See No Paper/Tray Not Detected (Tray 1), Paper Size Mismatch/Paper Type Mismatch (Tray 2), No Paper/Tray Not Detected (Bypass Tray).

The size of paper in the selected tray does not match the specified paper size.

Load the tray with paper of the specified size, and then change the paper size setting for the tray on the control panel. Alternatively, press the [Form Feed / Head-cleaning] key, select a tray containing paper of the specified size, and then print. To cancel the print job, press the [Job Reset] key.

See No Paper/Tray Not Detected (Tray 1), Paper Size Mismatch/Paper Type Mismatch (Tray 2), No Paper/Tray Not Detected (Bypass Tray).

The type of paper in the selected tray does not match the specified paper type.

Load the tray with paper of the specified type, and then change the paper type setting for the tray on the control panel. Alternatively, press the [Form Feed / Head-cleaning] key, select a tray containing paper of the specified type, and then print. To cancel the print job, press the [Job Reset] key.

See No Paper/Tray Not Detected (Tray 1), Paper Size Mismatch/Paper Type Mismatch (Tray 2), No Paper/Tray Not Detected (Bypass Tray).

You have pressed a locked key. Unlock the key.

See Restricting Printer Functions.

The tray 1 has not been installed correctly. Reinstall the tray 1 correctly.

See Cover Open/Tray Not Detected (Tray 1).

The tray 2 has not been installed correctly. Reinstall the tray 2 correctly.

See Cover Open/Tray Not Detected (Tray 2).

The position of the envelope selector and the specified paper type do not match. This message appears also if the envelope selector is set to the (rear) position while maintenance is carried out. Be sure to set the envelope selector to the right position.

See Envelope Selector Position Mismatch.

The printer is cleaning or flushing its print head. Wait a moment.

The right front cover is open. Close the print cartridge cover.

See Cover Open / Print Cartridge(s) Not Detected.

Paper has jammed in Tray 1. Clear the jam.

See Removing Paper Jammed in Tray 1.

Paper has jammed in Tray 2. Clear the jam.

See Removing Paper Jammed in Tray 2 (Optional).

Paper has jammed in the bypass tray. Clear the jam.

See Removing Paper Jammed in the Bypass Tray (optional).

There is paper still jammed inside the printer.

Remove any jammed paper.

See Removing Paper Jammed around the Guide Board and If You Cannot Remove Jammed Paper.

Paper has jammed under the top cover. Clear the jam.

See Removing Paper Jammed under the Top Cover.

Paper has jammed in the duplex unit. Clear the jam.

See Removing Paper Jammed in the Duplex Unit (optional).

The duplex unit cover is open. Close the duplex unit cover.

See Cover Open.

The duplex unit has not been installed correctly. Reset the duplex unit correctly.

See Duplex Unit Not Detected.

The left cover is open. Close the left cover.

See Cover Open.