Printer Function Error Messages

This section explains the most common printer function error messages that appear on the machine's control panel and what you must do to resolve the errors they refer to.

System Error (XXXX)

A mechanical error has occurred. Switch the machine off and then on. If the message reappears, contact your sales or service representative.

Paper Misfeed: Tray1/Remove Paper

Paper has jammed in Tray 1.

Remove the jammed paper and then press [Yes] key. See Removing Paper Jammed in the Paper Tray (Tray 1).

Paper Misfeed: Tray2/Remove Paper

Paper has jammed in Tray 2.

Remove the jammed paper and then press [Yes] key. See Removing Paper Jammed in the Optional Tray (Tray 2 (Optional)).

Ppr Misfd: BypssTray/Press Yes Key

Paper has jammed in the BypssTray.

Remove the jammed paper and then press [Yes] key. See Removing Paper Jammed in the Multi Bypass Tray (optional).

Ppr Misfd: Guide Bd/Remove Paper

Paper has jammed in the Guide Board.

Remove the jammed paper. See Removing Paper Jammed around the Guide Board.

Ppr Misfd: Dup. Unit/Remove Paper

Paper has jammed in the duplex unit.

Remove the jammed paper. See Removing Paper Jammed in the Duplex Unit.

Ppr Misfd: Scan.Unit/Remove Paper

Paper has jammed in the scanner unit.

Remove the jammed paper.

Duplex Unit Not Set/Reset Duplex Unit

The duplex unit has not been installed correctly.

Reset the duplex unit correctly. See Duplex Unit Not Detected.

Scanner Unit Open/Close Scanner Unit

The scanner unit is open.

Close the scanner unit. See Cover Open.

Guide Board Open/Close Guide Board

The guide board is open.

Close the guide board.

Duplex Cover Open/Close Duplex Cover

The duplex unit cover is open.

Close the duplex unit cover. See Cover Open.

Collector Near Full

The ink collector unit is almost full. Make sure you have a new ink collector on hand.

Ink Collector Full/Replce InkCollct

The ink collector unit is full. Replace the ink collector unit.

Ink Collctr Not Set/Reset Collector

The ink collector unit is not installed correctly. Install the ink collector unit correctly.

Ink KCMY Depleted / Replace Ink KCMY

The ink in the indicated print cartridge has run out.

Replace the indicated print cartridge. See Replacing a Print Cartridge.

Memory Full

Memory reached capacity.

The machine stops printing. Reduce the number of copies and try printing again.

No KCMY Cartridge

No print cartridge is installed, or it is not installed correctly.

Install the print cartridge correctly. See Cover Open / Print Cartridge(s) Not Detected.

PC:Low Ink (KCMY)/*PC:Ready*

The ink runs out. Change the print cartridge. See Replacing a Print Cartridge.

Printing...

The printer is printing.

Temp.Alert: Wait...

The machine is too hot or cold at start-up.

See Out of Printable Temperature Range.

Load: Continue=Form Feed/Paper Mismatch

Paper of the required type or size is unavailable. Load suitable paper, and then press the [Form Feed/Head-Cleaning] key. To cancel a print job, press the [Clear/Stop] key.

See Paper Size and Type Mismatch (Tray 1).

See Paper Size and Type Mismatch (Tray 2).

See Paper Size and Type Mismatch (Multi Bypass Tray)

See Paper Size and Type Mismatch (Auto Tray Select).

Right Front Cvr Open/ Close Right Frnt Cvr

The right front cover is open. Close the print cartridge cover.

See Cover Open / Print Cartridge(s) Not Detected.

Maintenance...

The printer is cleaning or flushing its print head. Wait a moment.

*Warning* Out of Paper/*Warning* Load Paper

The selected tray has run out of paper. Reload the tray.

See No Paper/Tray Not Detected (Tray 1), No Paper/Tray Not Detected (Tray 2).