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Top Page > Troubleshooting > Removing Jammed Originals and Paper > Removing Paper Jammed in the Optional Tray (Tray 2 (Optional))

Removing Paper Jammed in the Optional Tray (Tray 2 (Optional))

Follow the procedure below to remove paper jammed in tray 2.

  1. Hold the grip on tray 2, lift the tray slightly, and then pull it out.

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    Pull tray 2 completely out. Take care not to drop it.

  2. Remove jammed paper.

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  3. Push tray 2 gently in until it stops.

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  4. Open and close the scanner unit.

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    Printing starts.

    Blank paper may be delivered after printing resumes.

If you cannot locate paper jammed in tray 2, follow the procedure below to remove the paper jammed.

  1. Unlock the duplex unit at the back of the machine by raising the levers on its sides. Then, detach the duplex unit.

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  2. Remove jammed paper.

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  3. Reattach the duplex unit.

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    Printing starts.

    Blank paper may be delivered after printing resumes.

Reference

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