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Follow the procedure below to remove paper jammed in the duplex unit.
If the multi bypass tray is attached to the machine, detach it.
Press the duplex unit cover button at the center of the bypass tray, and then open the duplex unit cover.
Remove jammed paper.
Close the duplex unit cover.
If you have detached the multi bypass tray, reattach it.
Printing starts.
Depending on how the paper was jammed, printing may resume from the next page, not the one jammed.