User GuideM 2700/2701

Error and Status Messages Appear on Smart Organizing Monitor

Message

Causes

Solutions

No Response from machine

Check the cable, power cord, and main switch.

  • The power cable of the machine is not plugged in.

  • The power of the machine is not turned ON.

  • The USB cable is not connected.

  • Check the printer power cord.

  • Check the printer power switch is on.

  • Check the USB cable is properly connected.

Tray Not Detected or No Paper

The indicated paper source tray is not set properly, or no paper loaded.

Check the indicated tray.

  • Tray 1, Tray 2, or Tray 3 has run out of paper.

  • The bypass tray has run out of paper.

Open the right cover and remove the paper.

A paper jam has occurred in the machine.

Remove the jammed paper. See Removing Paper Jams and Paper Feed Problems.

Paper Size Mismatch

Paper of the selected paper size is not loaded in the indicated paper source tray.

Check the indicated tray.

The paper size specified on the machine and the size specified in the printer driver do not match.

For details about specifying the paper size setting on the machine, see Paper Specifications and Adding Paper . For details about changing the paper size setting in the printer driver, see the printer driver Help.

Paper Type Mismatch

Paper of the selected paper type is not loaded in the indicated paper source tray.

Check the indicated tray.

The paper type specified on the machine and the type specified in the printer driver do not match.

For details about changing the paper type setting of the machine, see Paper Specifications and Adding Paper . For details about changing the paper type setting in the printer driver, see the printer driver Help.

Print Cartridge is near empty.

The print cartridge is almost empty.

Prepare a new print cartridge.

Printing has been interrupted because of the memory overflow.

The data is too large or complex to print.

Select [600 × 600 dpi] in [Resolution] to reduce the size of data. For details, see the printer driver Help.

No Toner

The following toner has run out.

Open the indicated cover, and then replace Print Cartridge.

The print cartridge has not been installed.

Replace the print cartridge. See Replacing the Print Cartridge.