User GuideIM C2000/C2500/C3000/C3500/C4500/C5500/C6000 series

Restricting Operations of the Customer Engineer without the Supervision of the Machine Administrator

You can restrict the customer engineer's access to the service mode when performing inspection or repair.

A customer engineer needs permission from the machine administrator to use the service mode. This ensures that the machine cannot be operated without the supervision of the machine administrator.

Restricting the Access to the Service Mode (Settings Screen Type: Classic)

1Log in to the machine as the machine administrator on the control panel.

2On the Home screen, press [Settings].

Operation panel screen illustration

3On the Settings screen, press [Machine Features Settings].

Operation panel screen illustration

4Press [System Settings][Administrator Tools] tab [Service Mode Lock] to display the setting screen.

5Press [On].

Operation panel screen illustration

6Press [OK].

7After completing the configuration, press Home (Operation panel screen illustration).