User GuideIM C2000/C2500/C3000/C3500/C4500/C5500/C6000 series

Recommended Paper Sizes and Types

The recommended paper sizes and types for each tray are as described below.

Note

  • When performing multiple sheet feeding, fan sheets thoroughly or load sheets one by one from the bypass tray.

  • When you load the following types of paper, you may hear a buzzing sound. This does not affect the performance.

    • Transparency film

    • Translucent paper

    • Postcards

  • The printing speed may be lower depending on the paper size or paper type.

Tray 1

Paper type and weight

Paper size

Paper capacity

60–300 g/m2 (16 lb. Bond–110 lb. Cover)

Plain Paper 1–Thick Paper 4

Region A icon

A4Portrait

Region B icon

81/2 × 11Portrait

550 sheets

Tray 2

Paper type and weight

Paper size

Paper capacity

60–300 g/m2 (16 lb. Bond–110 lb. Cover)

Plain Paper 1–Thick Paper 4

Paper sizes that can be detected automatically*1:

Region A icon

A3Landscape, A4PortraitLandscape, A5Portrait, B4 JISLandscape, B5 JISPortraitLandscape, 81/2 × 11Landscape, SRA3Landscape

Region B icon

A4Landscape, A5Portrait, B5 JISLandscape, 11 × 17Landscape, 81/2 × 14Landscape, 81/2 × 11PortraitLandscape, 71/4 × 101/2Portrait, 12 × 18Landscape, 81/2 × 132/5Landscape

550 sheets

60–300 g/m2 (16 lb. Bond–110 lb. Cover)

Plain Paper 1–Thick Paper 4

Select the paper size using the Tray Paper Settings menu*1:

Region A icon

A5Landscape, A6Landscape, B6 JISLandscape, 11 × 17Landscape, 81/2 × 14Landscape, 81/2 × 13Landscape, 81/2 × 11Portrait, 81/4 × 14Landscape, 81/4 × 13Landscape, 8 × 13Landscape,

8 × 10Landscape, 71/4 × 101/2PortraitLandscape, 51/2 × 81/2Landscape, 8KLandscape, 16KPortraitLandscape, 12 × 18Landscape, 11 × 15Landscape, 10 × 14Landscape, 81/2 × 132/5Landscape

Region B icon

A3Landscape, A4Portrait, A5Landscape, A6Landscape, B4 JISLandscape, B5 JISPortrait, B6 JISLandscape, 81/2 × 13Landscape, 81/4 × 14Landscape, 81/4 × 13Landscape, 8 × 13Landscape, 8 × 10Landscape,

71/4 × 101/2Landscape, 51/2 × 81/2Landscape, 8KLandscape, 16KPortraitLandscape, 11 × 15Landscape, 10 × 14Landscape, SRA3Landscape

550 sheets

60–300 g/m2 (16 lb. Bond–110 lb. Cover)

Plain Paper 1–Thick Paper 4

Custom size*2 *3:

Region A icon

Vertical: 90.0–320.0 mm

Horizontal: 148.0–457.2 mm

Region B icon

Vertical: 3.55–12.59 inches

Horizontal: 5.83–18.00 inches

550 sheets

Envelopes

Select the paper size using the Tray Paper Settings menu:

41/8 × 91/2PortraitLandscape, 37/8 × 71/2Landscape, C5 EnvPortraitLandscape, C6 EnvPortraitLandscape, DL EnvPortraitLandscape

  • Portrait: 50 sheets

  • Landscape:

    Double flap: 15 sheets

    Single flap: 25 sheets

*1 Adjust the supporting side fence before loading B4 JISLandscape, A3Landscape, SRA3Landscape, 11 × 17Landscape, or 12 × 18Landscape paper.

*2 Set the supporting side fence position to SRA3Landscape before loading paper with a vertical length of 297 mm or longer and a horizontal length of over 335 mm.

*3 When loading paper with a vertical length of more than 304.8 mm (12.0 inches) in Trays 2–4, use paper that has a horizontal width of 450 mm (17.8 inches) or less.

Lower Paper Trays (Trays 3, 4)

Paper type and weight

Paper size

Paper capacity

60–300 g/m2 (16 lb. Bond–110 lb. Cover)

Plain Paper 1–Thick Paper 4

Paper sizes that can be detected automatically*1:

Region A icon

A3Landscape, A4PortraitLandscape, A5Portrait, B4 JISLandscape, B5 JISPortraitLandscape, 81/2 × 11Landscape, SRA3Landscape*2

Region B icon

A4Landscape, A5Portrait, B5 JISLandscape, 11 × 17Landscape, 81/2 × 14Landscape, 81/2 × 11PortraitLandscape, 71/4 × 101/2Portrait, 12 × 18Landscape*2, 81/2 × 132/5Landscape

550 sheets

60–300 g/m2 (16 lb. Bond–110 lb. Cover)

Plain Paper 1–Thick Paper 4

Select the paper size using the Tray Paper Settings menu*1:

Region A icon

A5Landscape, A6Landscape, B6 JISLandscape,

11 × 17Landscape, 81/2 × 14Landscape, 81/2 × 13Landscape, 81/2 × 11Portrait, 81/4 × 14Landscape, 81/4 × 13Landscape, 8 × 13Landscape, 8 × 10Landscape,

71/4 × 101/2PortraitLandscape, 51/2 × 81/2Landscape, 8KLandscape, 16KPortraitLandscape, 12 × 18Landscape*2, 11 × 15Landscape, 10 × 14Landscape, 81/2 × 132/5Landscape

Region B icon

A3Landscape, A4Portrait, A5Landscape, A6Landscape, B4 JISLandscape, B5 JISPortrait, B6 JISLandscape,

81/2 × 13Landscape, 81/4 × 14Landscape, 81/4 × 13Landscape, 8 × 13Landscape, 8 × 10Landscape,

71/4 × 101/2Landscape, 51/2 × 81/2Landscape, 8KLandscape, 16KPortraitLandscape, 11 × 15Landscape, 10 × 14Landscape, SRA3Landscape*2

550 sheets

60–300 g/m2 (16 lb. Bond–110 lb. Cover)

Plain Paper 1–Thick Paper 4

Custom size*3 *4:

Region A icon

Vertical: 90.0–320.0 mm

Horizontal: 148.0–457.2 mm

Region B icon

Vertical: 3.55–12.59 inches

Horizontal: 5.83–18.00 inches

550 sheets

Envelopes

Select the paper size using the Tray Paper Settings menu:

41/8 × 91/2PortraitLandscape, 37/8 × 71/2Landscape, C5 EnvPortraitLandscape, C6 EnvPortraitLandscape, DL EnvPortraitLandscape

  • Portrait: 50 sheets

  • Landscape:

    Double flap: 15 sheets

    Single flap: 25 sheets

*1 Adjust the supporting side fence before loading B4 JISLandscape, A3Landscape, SRA3Landscape, 11 × 17Landscape, or 12 × 18Landscape paper.

*2 There are lines to indicate these paper sizes on the labels attached to the lower paper trays, however there is no size description for these paper sizes.

*3 When loading paper with a vertical length of more than 304.8 mm (12.0 inches) in Trays 2–4, use paper that has a horizontal width of 450 mm (17.8 inches) or less.

*4 Set the supporting side fence position to SRA3Landscape before loading paper with a vertical length of 297 mm or longer and a horizontal length of over 335 mm.

Bypass Tray

Paper type and weight

Paper size

Paper capacity

52–300 g/m2 (14 lb. Bond–110 lb. Cover)

Thin Paper–Thick Paper 4

Paper sizes that can be detected automatically:

Region A icon

A3Landscape, A4PortraitLandscape, A5PortraitLandscape, A6Landscape, B4 JISLandscape, B5 JISPortraitLandscape, B6 JISLandscape, SRA3Landscape

Region B icon

A5Portrait, B5 JISLandscape, 11 × 17Landscape, 81/2 × 11PortraitLandscape, 51/2 × 81/2Landscape, 12 × 18Landscape, SRA3Landscape

  • 100 sheets (up to 10 mm in height)

  • Thick Paper 1: 40 sheets

  • Thick Paper 2–Thick Paper 3: 20 sheets

  • Thick Paper 4: 16 sheets

52–300 g/m2 (14 lb. Bond–110 lb. Cover)

Thin Paper–Thick Paper 4

*1

Region A icon

11 × 17Landscape, 81/2 × 14Landscape, 81/2 × 13Landscape, 81/2 × 11PortraitLandscape, 81/4 × 14Landscape, 81/4 × 13Landscape, 8 × 13Landscape, 8 × 10Landscape,

71/4 × 101/2PortraitLandscape, 51/2 × 81/2Landscape, 8KLandscape, 16KPortraitLandscape, 12 × 18Landscape, 11 × 15Landscape, 10 × 14Landscape, SRA4PortraitLandscape, 81/2 × 132/5Landscape

Region B icon

A3Landscape, A4PortraitLandscape, A5Landscape, A6Landscape, B4 JISLandscape, B5 JISPortrait, B6 JISLandscape, 81/2 × 14Landscape, 81/2 × 13Landscape, 81/4 × 14Landscape, 81/4 × 13Landscape, 8 × 13Landscape, 8 × 10Landscape,

71/4 × 101/2PortraitLandscape, 8KLandscape, 16KPortraitLandscape, 11 × 15Landscape, 10 × 14Landscape, SRA4PortraitLandscape, 81/2 × 132/5Landscape

  • 100 sheets (up to 10 mm in height)

  • Thick Paper 1: 40 sheets

  • Thick Paper 2–Thick Paper 3: 20 sheets

  • Thick Paper 4: 16 sheets

52–300 g/m2 (14 lb. Bond–110 lb. Cover)

Thin Paper–Thick Paper 4

Custom size*1:

Region A icon

Vertical: 90.0–320.0 mm

Horizontal: 148.0–457.2 mm *2

Region B icon

Vertical: 3.55–12.59 inches

Horizontal: 5.83–18.00 inches*2

  • 100 sheets (up to 10 mm in height)

  • Thick Paper 1: 40 sheets

  • Thick Paper 2–Thick Paper 3: 20 sheets

  • Thick Paper 4: 16 sheets

OHP transparencies

A4PortraitLandscape, 81/2 × 11PortraitLandscape

50 sheets

Translucent paper

A3Landscape, A4PortraitLandscape, B4 JISLandscape, B5 JISPortraitLandscape

1 sheet

Label paper (adhesive labels)

B4 JISLandscape, A4PortraitLandscape

30 sheets

Envelopes

*1

41/8 × 91/2PortraitLandscape, 37/8 × 71/2PortraitLandscape, C5 EnvPortraitLandscape, C6 EnvPortraitLandscape, DL EnvPortraitLandscape

10 sheets

*1 Specify the paper size.

*2 In printer or facsimile mode, the maximum horizontal length of the custom size is 1,260 mm (49.60 inches). If you want to print on paper with a horizontal length of 600–1,260 mm (23.62–49.60 inches), contact your service representative. If you want to load paper with a horizontal length of 600 mm (23.62 inches) or longer in the bypass tray, it must have a vertical width of 305 mm (12.1 inches) or less.

Tray 3 (LCT)

Paper type and weight

Paper size

Paper capacity

60–300 g/m2 (16 lb. Bond–110 lb. Cover)

Plain Paper 1–Thick Paper 4

Region A icon

A4Portrait

Region B icon

81/2 × 11Portrait

1000 sheets × 2

60–300 g/m2 (16 lb. Bond–110 lb. Cover)

Plain Paper 1–Thick Paper 4

*1

Region A icon

81/2 × 11Portrait

Region B icon

A4Portrait

1000 sheets × 2

*1 To load paper any of the sizes specified above, contact your service representative.

Large Capacity Tray (LCT)

Paper type and weight

Paper size

Paper capacity

60–300 g/m2 (16 lb. Bond–110 lb. Cover)

Plain Paper 1–Thick Paper 4

Region A icon

A4Portrait

Region B icon

81/2 × 11Portrait

1500 sheets

60–300 g/m2 (16 lb. Bond–110 lb. Cover)

Plain Paper 1–Thick Paper 4

*1

Region A icon

B5 JISPortrait, 81/2 × 11Portrait

Region B icon

A4Portrait, B5 JISPortrait

1500 sheets

*1 To load paper any of the sizes specified above, contact your service representative.

Notes on Special Paper

Paper Type

Note

Setting thick paper

Thick Paper Orientation and Recommended Status

Setting envelopes

Envelope Orientation and Recommended Status

Setting letterhead paper

Loading Orientation-fixed Paper or Two-sided Paper

Setting label paper (adhesive labels)

We recommend that you use specified label paper. If paper other than the specified one is used, normal operation and quality cannot be guaranteed.

Setting transparencies

When using transparencies, check their print sides carefully. Erroneous loading may cause problems. Remove copied or printed sheets one by one.

Setting translucent paper

  • When loading translucent paper, always use long grain paper.

  • Remove copied or printed sheets one by one.

Setting coated paper

  • Specify "Paper Type" to [Coated: Matte] and an appropriate item for "Paper Thickness" in paper type setting for each tray under [Tray Paper Settings].

  • To print on high-gloss coated paper, specify "Paper Type" to [Coated: Glossy] in paper type setting for each tray under [Tray Paper Settings].

  • If a paper jam occurs or if the machine makes a strange noise, feed the coated paper from the bypass tray one sheet at a time.

Paper Thickness for Each Paper Weight

Paper Thickness

Paper weight

Thin Paper

52–59 g/m2 (14–15 lb. Bond)

Plain Paper 1

60–74 g/m2 (16–20 lb. Bond)

Plain Paper 2

75–81 g/m2 (20 lb. Bond)

Middle Thick

82–105 g/m2 (20–28 lb. Bond)

Thick Paper 1

106–169 g/m2 (28 lb. Bond–90 lb. Index)

Thick Paper 2

170–220 g/m2 (65–80 lb. Cover)

Thick Paper 3

221–256 g/m2 (80 lb. Cover–140 lb. Index)

Thick Paper 4

257–300 g/m2 (140 lb. Index–110 lb. Cover)

Unusable Paper

CAUTION

  • Do not use stapled sheets of paper, aluminum foil, carbon paper, or any kind of conductive paper. Doing so can result in fire.

Paper causing faults

Do not use any of the following kinds of treated paper. Doing so may cause faults.

  • Paper for inkjet printers

  • Thermal paper

  • Art paper

  • Aluminum foil

  • Carbon paper

  • Conductive paper

  • Paper with perforated lines

  • Hemmed-edge paper

  • Window envelopes

  • Tab stock

  • Certain types of OHP transparencies for color printing

Do not copy or print onto sides that are already printed.

Paper causing paper jam

Do not use the following kinds of paper. It may cause a paper jam.

  • Bent, folded, or creased paper

  • Perforated paper

  • Slippery paper

  • Torn paper

  • Rough paper

  • Thin paper with little stiffness

  • Paper with a dusty surface

Do not load sheets that have already been printed onto by another machine. (Sheets can become jammed if they have been improperly stored.)

If you use paper curled by humidity or drying, the paper or staple may jam.

Note

  • A paper jam may occur depending on the condition of the paper even when using the recommended paper.

Paper Storage

When storing paper, the following precautions should always be followed:

  • Do not store paper where it will be exposed to direct sunlight.

  • Store paper in a dry environment (humidity: 70% or less).

  • Store on a flat surface.

  • Do not store paper vertically.

  • Once opened, store paper in a plastic bag.

Saving Printouts

  • Prints will fade if exposed to strong light or dampness and humidity for extended periods of time. Preserve the quality of your copies by storing them in a binder in a dark, dry place.

  • When folding prints, toner in the folds will come off.

  • If the prints are stored in the conditions described below, toner may melt:

    • When a print and a half-dried print are put on top of each other

    • When solvent-type adhesive agents are used for pasting prints

    • When prints are placed on mats made of chlorinated plastic in locations of high temperature for long periods of time

    • When prints are placed in locations of extremely high temperatures, such as near a heater