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Troubleshooting Paper Delivery Problems

Frequent Paper Misfeeds

Messages Reporting Paper Misfeeds

If (J032) Appears

If (J033/J082) Appears

If (J033/J034/J083) Appears

If (J080) Appears

If (J097) Appears

If (J098) Appears

If (J099) Appears

If (J129) Appears

If (J430/J431/J445/J446/J460/J461) Appears

Troubleshooting Image Quality Problems

Paper Skew

Wrong Detection of Skew

Double Feeding

Wrong Detection of Double Feeding

Paper Misfeeding

Other Paper Delivery Problems

Paper Feed Problems Affecting Image Quality

The Image Is Positioned Incorrectly

Image Scaling Error on the Side 1 of Paper

Image Scaling Error on the Side 2 of Paper

Scratches, Streaks, or Vertical Creases Appear on the Image

Decurling Results in Scratches, Streaks, or Creases

Roller Tracks: Left Drawer Unit or Buffer Pass Unit

Roller Tracks: Relay Roller

Horizontal Folding and Wrinkles: Thin Coated Papers

White Lines

Paper Jams (Synthetic Paper)

Paper Jams: Small Size Paper Lever

Cleaning the Paper Feed Path

Cleaning Paper Trays 1/2

Cleaning the Paper Feed Path for Paper Trays 1/2

Cleaning the Paper Feed Path in the Drawer

Cleaning the Two-tray Wide LCT

Cleaning the Paper Feed Path in the Three-tray Wide LCT

Cleaning the Paper Feed Path in the Multi Bypass Tray

Cleaning the Paper Feed Rollers and Paper Feed Belt in the Interposer

Cleaning the Paper Path in the Buffer Pass Unit

Cleaning the Rollers and Guide Boards in the Finisher