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Troubleshooting Paper Delivery Problems

Frequent Paper Misfeeds

Messages Reporting Paper Misfeeds

If (J049) Appears

If (J050) Appears

If (J080) Appears

If (J099) Appears

If (J430/J431/J445/J446/J460/J461) Appears

If (J085/J086/J087) Appears When Using Coated Paper

Paper Skew

Wrong Detection of Skew

Double Feeding

Wrong Detection of Double Feeding

Paper Misfeeding

Paper Feed Problems Affecting Image Quality

The Image Is Positioned Incorrectly

Image Scaling Error on the Side 1 of Paper

Image Scaling Error on the Side 2 of Paper

Paper Edges Are Soiled (1)

Paper Edges Are Soiled (2)

Paper Edges Are Soiled (3)

Scratches, Streaks, or Vertical Creases Appear on the Image

Decurling Results in Scratches, Streaks, or Creases

The Leading/Trailing Edge Margin Is Long

Curling

Cleaning the Paper Feed Path

Cleaning Paper Trays 1-3

Cleaning the Paper Feed Path for Paper Trays 1-3

Cleaning the Paper Feed Path in the Drawer

Cleaning the Paper Feed Path in the Wide LCT

Cleaning the Paper Feed Path in the LCT

Cleaning the Paper Feed Path in the Multi Bypass Tray

Cleaning the Paper Feed Rollers and Paper Feed Belt in the Interposer

Cleaning the Rollers and Guide Boards in the Finisher