Alert Messages (Displayed on the Control Panel)

"Cannot connect with the wireless card. Turn the main power switch off, then check the card."

• The wireless LAN interface board was not inserted when the printer was turned on.

• The wireless LAN interface board was pulled out after the printer was turned on.

• The settings are not updated although the unit is detected.

• Turn off the main power switch, and then confirm the wireless LAN interface board is inserted correctly. For details about installing the board, contact your service representative.

• If the message appears again, contact your service representative.

“Cannot print because both the main and designation (chapter) sheets are set to the same paper tray. Press [Job Reset] to cancel the job.”

The tray selected for other pages is the same as the one for slip sheets.

Reset the job. Be sure the tray you select for slip sheets is not providing paper for other pages.

“Change the setting to continue the current job or press [Job Reset].”

The size of the paper in the tray does not match the paper size specified in the printer driver.

Check that the printer driver settings are correct, and then change the paper size or cancel printing.

“Failed to update @Remote certificate. Please call service.”

Updating the @Remote certificate failed.

Turn the printer off, and then turn it on again. If the problem persists, contact your sales or service representative.

“Hardware Problem: Ethernet”

An error has occurred in the Ethernet interface.

Turn the main power switch off and then back on again. If the message appears again, contact your service representative.

“Hardware Problem: HDD”

An error has occurred in the hard disk.

• Turn the main power switch off and then back on again. If the message appears again, contact your service representative.

• The hard disk may have not been installed properly if you have installed it yourself. Check that it is properly installed For details about installing the unit, see Installing the Hard Disk.

“Hardware Problem: Parallel I/F”

An error has occurred in the IEEE 1284 interface board.

• Turn the main power switch off and then confirm the IEEE 1284 interface board is inserted correctly. For details about installing the board, see Installing the Interface Units.

• If the message appears again, contact your service representative.

“Hardware Problem: USB”

An error has occurred in the USB interface.

Turn the main power switch off and then back on again. If the message appears again, contact your service representative.

“Hardware Problem: Wireless Card”

(A "wireless LAN interface board" is referred to as a "wireless card".)

The wireless LAN interface board can be accessed, but an error was detected.

• Turn off the main power switch, and then confirm the wireless LAN interface board is inserted correctly. For details about installing the board, see Installing the Interface Units .

• If the message appears again, contact your service representative.

“Load ppr blw in (Tray name).”

The printer driver settings are incorrect or the tray does not contain paper of the size selected in the printer driver.

Check that the printer driver settings are correct, and then load paper of the size selected in the printer driver into the input tray. For details about how to change the paper size, see Loading Paper.

“No toner. Replace Toner Cartridge.”

The toner has run out. Replace the print cartridge.

For details, see Replacing the Print Cartridge.

“No color toner. Color toner is required to print in black & white with the current paper type. Replace the color Print Cartridge or press [Job Reset] to cancel printing.”

The color toner has run out. Replace the print cartridge.

For details, see Replacing the Print Cartridge.

“n ppr siz msmtch Select new tray or use ppr size below.”

("n" is a tray name.)

The size of the paper in the tray does not match the paper size specified in the printer driver.

Select a tray containing paper that is the same size as the specified paper size.

“Problem: Printer Font Error”

An error has occurred in the font settings.

Contact your service representative.

“Problems with the wireless board. Please call service.”

(A "wireless LAN interface board" is referred to as a "wireless board".)

The printer has detected a wireless LAN interface board failure.

If the message appears again, contact your service representative.

“Remove the paper from Standard Tray.”

The standard tray is full.

Remove the paper.

“Replacement of Fusing Unit is now necessary. Please call service.”

You need to replace the fusing unit.

For details, see Replacing Other Consumables.

“Fusing Unit must be replaced now. Replace Fusing Unit.”

You need to replace the fusing unit.

For details, see Replacing Other Consumables.

“Replacement of Fusing Unit will soon be necessary. A new unit is required. Please contact your local vendor.”

You will need to replace the fusing unit soon.

Contact your sales or service representative to obtain a new unit.

“Replacement of Transfer Unit is now necessary. Replace Transfer Unit.”

You need to replace the intermediate transfer unit.

For details, see Replacing Other Consumables.

“Replacement of Transfer Unit will soon be necessary. A new unit is required. Please contact your local vendor.”

You will need to replace the intermediate transfer unit soon.

Contact your sales or service representative to obtain a new unit.

“Replacement of Black Drum Unit is now necessary. Replace Black Drum Unit.”

You need to replace the black drum unit.

For details, see Replacing Other Consumables.

“Replacement of Black Drum Unit will soon be necessary. A new Black Drum Unit is required. Please contact your local vendor.”

You will need to replace the black drum unit soon.

Contact your sales or service representative to obtain a new unit.

“Replacement of Color Drum Unit is now necessary. Replace Color Drum Unit.”

You need to replace the color drum unit.

For details, see Replacing Other Consumables.

“Replacement of Color Drum Unit will soon be necessary. A new Color Drum Unit is required. Please contact your local vendor.”

You will need to replace the color drum unit soon.

Contact your sales or service representative to obtain a new unit.

“SD Card authentication has failed. Please call service.”

Authentication from the SD card failed.

Turn the printer off, and then turn it on again. If the problem persists, contact your sales or service representative.

“The print data contains an Adobe font. If you want to resume printing then the font will be changed automatically.”

The print data contains data that cannot be printed.

• Press [Resume Prt.] to execute printing. Alternatively, press [Job Reset] to cancel printing.

• On the [Accessories] tab in the properties of the printer driver, select [Emulation PostScript] in “PostScript:”, and then print the file.

“Tray setg. do not match spcfd siz&typ. Select new tray or use siz&typ below.”

The printer driver settings are incorrect or the tray does not contain paper of the size or type selected in the printer driver.

• Check that the printer driver settings are correct, and then load paper of the size selected in the printer driver into the input tray. For details about how to load paper, see Loading Paper.

• Select the tray manually to continue printing, or cancel a print job. For details about how to select the tray manually, or cancel a print job, see If an Error Occurs with the Specified Paper Size and Type.

“Waste Toner Bottle is almost full. A new Waste Toner Bottle is required. Please contact your local vendor.”

The waste toner bottle must be replaced when the life of the waste toner is ending.

Prepare a new waste toner bottle.

“Waste Toner Bottle is full. Replace the bottle.”

The waste toner bottle is full.

Replace the waste toner bottle. For details, see Replacing Other Consumables.

“Unable to access the specified memory storage device.”

The memory device used cannot be recognized.

For details about the recommended memory devices for the Direct printing function from memory storage devices, contact your service representative. The USB flash memory device that features password protection or other security features may not work normally.