Previous
Message |
Cause |
Solution |
|---|---|---|
" |
Open the front cover and remove the jammed paper from the paper feed path. |
For details, see Removing Jammed Paper. |
" |
Remove the jammed paper from the bypass tray. To reset the error, open the front cover and then close it. |
For details, see Removing Jammed Paper. |
" |
Open the top cover and remove the jammed paper from the internal paper feed path. |
For details, see Removing Jammed Paper. |
" |
Open the front cover and remove any jammed paper from the internal paper feed path. |
For details, see Removing Jammed Paper. |
" |
Open Tray 2 and remove the jammed paper. To reset the error, open the front cover and then close it. |
For details, see Removing Jammed Paper. |
" |
Open Tray 3 and remove the jammed paper. To reset the error, open the front cover and then close it. |
For details, see Removing Jammed Paper. |
" |
Open Tray 4 and remove the jammed paper. To reset the error, open the front cover and then close it. |
For details, see Removing Jammed Paper. |
" |
Open Tray 5 and remove the jammed paper. To reset the error, open the front cover and then close it. |
For details, see Removing Jammed Paper. |
" |
Open Tray 1 and remove the jammed paper. To reset the error, open the front cover and then close it. |
For details, see Removing Jammed Paper. |
" |
The print cartridge is almost empty. |
For details, see Replacing the Print Cartridge. |
" |
The toner has run out. Replace the print cartridge. |
For details, see Replacing the Print Cartridge. |
“@Remote Cert. update failed” |
Updating the @Remote certificate failed. |
Turn the printer off, and then turn it on again. If the problem persists, contact your sales or service representative. |
“Cannot connect=>Comm.Serv. Check proxy user/password.” |
The proxy user name or password is incorrect. |
Check the proxy server settings, and then change the user name and/or password if they are incorrect. |
“Cannot connect with DHCP server.(101/201)” |
An IP address cannot be obtained from the DHCP server. |
Contact your network administrator. |
“Cannot print.” |
The printer cannot print the sent data. |
Check that the file you want to print is a supported file type. Check the misfeeds and ask your network administrator for help. |
“Change (Tray name) to the following settings:” |
The size of the paper in the tray does not match the paper size specified in the printer driver. |
Select a tray containing paper that is the same size as the specified paper size. |
“Check network settings.(103/203)” |
The IP address setting is incorrect. |
Check the IP address, subnet mask, and gateway address. |
“Classification Code Error” |
A classification code is not specified for the print job. |
Enter a classification code using the printer properties and print the document again. |
“Connect failed:WirelessCard Turn power off, check card.” |
The printer cannot detect the wireless LAN interface board. |
Check that the board is supported or installed correctly. |
"Cover Open. Please close the indicated cover." |
A cover of the printer is open. |
Close the cover as indicated on the control panel. |
“Duplex mode is in off position for (tray name)” |
The duplex mode for the indicated tray is not available. |
You can use one-sided printing only. Press [Change] to change the tray's settings, press [JobReset] to reset the job, or press [Form Feed] to force printing. |
“Ethernet Board Error” |
An error on the Ethernet is detected. |
Turn the printer off, and then turn it on again. If the problem persists, contact your sales or service representative. |
“Exceeded max. No. of files.” |
While printing a Sample Print, Locked Print, Hold Print, or Stored Print file, the maximum file capacity was exceeded. |
Delete unneeded files stored in the printer. |
“Exceeded max. No. of pages.” |
While printing a Sample Print, Locked Print, Hold Print, or Stored Print file, the maximum page capacity was exceeded. |
|
“Exceeded max. print size. Press [FormFeed] or [JobReset].” |
The specified paper size exceeds the maximum size supported by this printer. |
Press [Form Feed] to force printing or [JobReset] to cancel printing. |
“Exceeded max. print size. Press [JobReset].” |
The specified paper size exceeds the maximum size supported by this printer. |
Press [JobReset] to cancel printing. |
“Failed to connect to server for Remote Diagnostics.” |
The printer cannot communicate with Remote Communication Gate. |
Check the connection to the Remote Server Gate. |
“Independent-supply toner” |
Independent-supply toner is set. |
Use the toner recommended for this printer. |
“IPv6 Address already exists Link-local Address(109/209)” |
The same IPv6 address is already used. |
Contact your network administrator. |
“IPv6 Address already exists Stateless Address(109/209)” |
The same IPv6 address is already used. |
Contact your network administrator. |
“IPv6 Address already exists Manual Config. Address(109/209)” |
The same IPv6 address is already used. |
Contact your network administrator. |
“Load paper in (tray name)” |
There is no paper in the specified tray. |
Load the specified paper in the tray, press [JobReset] to reset the job. |
“No privileges to use funct.” |
The logged in user does not have the privileges to register programs or change the paper tray settings. |
For details about how to set permissions, see "Configuring Administrator Authentication", Security Guide. |
“Par. I/F board has a problem.” |
The printer's self-diagnostic test failed due to a loopback error. |
Replace the IEEE 1284 board that caused the error. |
“Printer Font Error.” |
There are problems with the printer's font file. |
Turn the printer off, and then turn it on again. If the problem persists, contact your sales or service representative. |
“Problem with Hard Disk Please call service.” |
The printer cannot detect the hard disk. |
Check that the hard disk installed correctly. If the problem persists, contact your sales or service representative. |
“Problem:Wireless card Please call service.” |
The printer cannot detect a wireless LAN interface board. |
Check that the wireless LAN interface board installed correctly. If the problem persists, contact your sales or service representative. |
“Replacmnt Requrd Maint. Kit” |
You need to replace the maintenance kit. |
Contact your sales or service representative. |
“Replcmnt Requrd Drum Unit” |
You need to replace the drum unit. |
Contact your sales or service representative. |
“Repl Requrd Soon Maint. Kit” |
You will need to replace the maintenance kit soon. |
Contact your sales or service representative to obtain a new unit. |
“Rplcmnt Rqrd Soon:Drum Unit” |
You will need to replace the drum unit soon. |
Contact your sales or service representative to obtain a new unit. |
“SD Card authenticatn.failed Error recurs, call service.” |
Authentication from the SD card failed. |
Turn the printer off, and then turn it on again. If the problem persists, contact your sales or service representative. |
“Set the Drum Unit correctly.” |
The drum unit may not be installed correctly. |
Contact your sales or service representative. |
“Set the Maintenance Kit correctly.” |
The fusing unit may have not been installed correctly. |
Contact your sales or service representative. |
“Set the Toner Cartridge correctly.” |
The print cartridge may have not been installed correctly. |
Turn the printer off, and install the print cartridge again. |
“Standard Tray is full. Remove the paper.” |
The standard tray is full. |
Remove the paper. |
“Supply order has failed.” |
The automatic supply order failed. |
The message indicates the printer tried to order the supplies. |
“This NetBIOS name is already in use.(108/208)” |
The NetBIOS name specified for the printer is already used by another device on the network. |
Contact your network administrator. |
“The same IPv4 Address already exists.(102/202)” |
The IPv4 address specified for the printer is already used by another device on the network. |
Contact your network administrator. |
“The selected job has already been printed or deleted.” |
This message might appear if you print or delete a job from Web Image Monitor. |
Press Exit on the message screen. |
“USB has a problem. Please call service.” |
The printer has detected a USB board failure. |
Turn the printer off, and then turn it on again. If the problem persists, contact your sales or service representative. |
“Values set for IPv6/Gateway addresses are invalid.(110/210)” |
The IPv6 address or gateway address is invalid. |
Check the network settings. |
“Waste Toner almost full” |
The waste toner bottle must be replaced when the waste toner is full. |
Prepare a new waste toner bottle. |
“Waste Toner full” |
The waste toner is full. |
Replace the waste toner bottle. For details, see Replacing the Waste Toner Bottle. |
“WPA Auth. incomplete.(211)” |
WPA authentication could not be completed. |
Contact your network administrator. |
(A1) Remove misfeed in Trays. Opn & cls Frt. Cov."
Toner is almost empty."
