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When Other Messages Appear

Message

Cause

Solution

“Cannot connect with the wireless card. Turn the main power switch off, then check the card.”

  • The wireless LAN board was not inserted when the machine was turned on.

  • The wireless LAN board was pulled out after the machine was turned on.

  • The settings are not updated although the unit is detected.

Turn off the power, and then check the wireless LAN board is inserted correctly. After this, turn on the power again. If the message appears again, contact your service representative.

“Failed to read the PDF file.”

There is a possibility that the PDF version is not supported by the browser’s PDF viewer or an unsupported encryption level is specified.

With this machine’s browser PDF files other than those whose versions and encryption levels are specified below cannot be viewed.

  • PDF version: 1.3-1.7

  • PDF encryption level: 128Bit AES or 256Bit AES

“Following output tray is full. Remove paper.”

The output tray is full.

Remove paper from the output tray to resume printing.

“Internal cooling fan is active.”

The internal cooling fan may start running to cool the interior of the machine.

The fan will emit noise, but this is normal and the machine will be operable while the fan is running.

The amount of paper that can be printed and the total operation time until the fan starts running depends on the temperature of the location at which the machine is installed.

“Self checking...”

  • The machine is performing image adjustment operations.

  • The machine is cleaning its print-head.

The machine may perform periodic maintenance during operations. The frequency and duration of maintenance depends on the humidity, temperature, and printing factors such as number of prints, paper size, and paper type. Wait for the machine to resume operation.