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Troubleshooting

Getting Started

This section describes the items to check when the machine does not work properly.

When Messages Appear

This section describes the machine's main messages. If other messages appear, follow their instructions.

Troubleshooting When You Use the Copy/Document Server Function

This chapter describes likely causes of and possible solutions for Copier and Document Server function problems.

Troubleshooting When You Use the Printer Function

This chapter describes likely causes of and possible solutions for printer function problems.

Troubleshooting When You Use the Scanner Function

This chapter describes likely causes of and possible solutions for scanner function problems.

Clearing Misfeeds

This chapter describes what to do when paper or originals are misfed (become jammed inside the machine).

When Print Results Are Not Satisfactory

If there is a problem with the quality of the printing such as dirty or faint and patchy prints, first check the condition of the machine.

Adjusting the Print Quality

Repeated printing may dirty or clog parts of the machine's interior, reducing printing quality. This can be corrected using Maintenance.