When There Is a Problem Scanning or Storing Originals

“Cannot detect original size.”

“Select scan size.”

The machine failed to detect the size of the original.

• Place the original correctly.

• Specify the scan size, and then place the originals again.

“Cannot display preview of this page.”

The size of the image you want to preview is larger than 914.4 × 1219.2 mm (36 × 48 inches).

Images larger than 914.4 × 1219.2 mm (36 × 48 inches) cannot be previewed. Specify 914.4 × 1219.2 mm (36 × 48 inches) or a smaller image, or scan again at 914.4 × 1219.2 mm (36 × 48 inches) or smaller.

“Captured file exceeded max. number of pages per file. Cannot send the scanned data.”

The maximum number of pages per file has been exceeded.

Reduce the number of pages in the transmitted file, and then resend the file. For details about the maximum number of pages per file, see "Storage Function", Scan.

“Original is being scanned by another function. Please wait.”

Another function of the machine is being used.

Cancel the job in progress. Press [Exit], and then press [Stop]. Follow the instructions in the message that appears and exit the function that is running.