Alert Messages (Displayed on the Control Panel)

"(A) Remove misfeed in Trays. Opn & cls Frt. Cov."

Remove paper from the Tray 1 and then reload paper. Then open the front cover and then close it again, so the error message disappears.

For details, see Removing Jammed Paper.

"(B) (C) Open Front Cover and remove the paper."

Open the front cover and remove any jammed paper from the internal paper feed path.

For details, see Removing Jammed Paper.

"(Y1) Remove misfeed in Tray 2. Opn & cls Frt. Cov."

Open Tray 2 and remove the jammed paper. To reset the error, open the front cover and then close it.

For details, see Removing Jammed Paper.

"(Y2) Remove misfeed in Tray 3. Opn & cls Frt. Cov."

Open Tray 3 and remove the jammed paper. To reset the error, open the front cover and then close it.

For details, see Removing Jammed Paper.

"(Y3) Remove misfeed in Tray 4. Opn & cls Frt. Cov."

Open Tray 4 and remove the jammed paper. To reset the error, open the front cover and then close it.

For details, see Removing Jammed Paper.

"(Z) Open Frt. Cov and remove paper in Dup.Feed."

Open the front cover and remove any jammed paper from the internal paper feed path.

For details, see Removing Jammed Paper.

"Add toner. Replace Toner Cartridge."

The toner has run out. Replace the print cartridge.

For details, see Adding Toner (Print Cartridge).

"Toner is almost empty."

The print cartridge is almost empty.

For details, see Adding Toner (Print Cartridge).

"Waste Toner Bottle full"

The waste toner bottle is full. Replace the waste toner bottle.

For details, see Replacing Other Consumables.

“@Remote Cert. update failed”

Updating the @Remote certificate failed.

Turn the printer off, and then turn it on again. If the problem persists, contact your sales or service representative.

“Cannot connect=>Comm.Serv. Check proxy user/password.”

The proxy user name or password is incorrect.

Check the proxy server settings, and then change the user name and/or password if they are incorrect.

“Change (Tray name) to the following settings:”

The size of the paper in the tray does not match the paper size specified in the printer driver.

Select a tray containing paper that is the same size as the specified paper size.

“Connect failed:WirelessCard Turn power off, check card.”

The printer cannot detect the wireless LAN interface board.

Check that the board is supported or installed correctly.

“Duplex mode is in off position for (tray name)”

The duplex mode for the indicated tray is not available.

You can use one-sided printing only. Press [Change] to change the tray's settings, press [JobReset] to reset the job, or press [Form Feed] to force printing.

“Ethernet Board Error”

An error on the Ethernet is detected.

Turn the printer off, and then turn it on again. If the problem persists, contact your sales or service representative.

“Independent-supply toner”

Independent-supply toner is set.

Use the toner recommended for this printer.

“Load paper in (tray name)”

There is no paper in the specified tray.

Load the specified paper in the tray, press [JobReset] to reset the job.

“Parallel I/F Error”

The printer's self-diagnostic test failed due to a loopback error.

Replace the IEEE 1284 board that caused the error.

“Printer Font Error.”

There are problems with the printer's font file.

Turn the printer off, and then turn it on again.

If the problem persists, contact your sales or service representative.

“Problem with Hard Disk Please call service.”

The printer cannot detect the hard disk.

Check that the hard disk installed correctly. If the problem persists, contact your sales or service representative.

“Problem:Wireless card Please call service.”

The printer cannot detect a wireless LAN interface board.

Check that the wireless LAN interface board installed correctly. If the problem persists, contact your sales or service representative.

“Repl Rqrd Soon:FusingUnit”

You will need to replace the fusing unit soon.

Contact your sales or service representative to obtain a new unit.

“Repl Rqrd Soon:IntTrans”

You will need to replace the transfer unit soon.

Contact your sales or service representative to obtain a new unit.

“Repl Rqrd Soon:PCU:Black”

You will need to replace the black drum unit soon.

Contact your sales or service representative to obtain a new unit.

“Repl Rqrd Soon:PCU:Color”

You will need to replace the color drum unit soon.

Contact your sales or service representative to obtain a new unit.

“Replacmnt Requrd:IntTrans”

You need to replace the transfer unit.

For details, see Replacing Other Consumables.

“Replcmnt Rqrd:Fusing Unit”

You need to replace the fusing unit.

For details, see Replacing Other Consumables.

“Rplcmnt Requird:PCU:Black”

You need to replace the black drum unit.

For details, see Replacing Other Consumables.

“Rplcmnt Requird:PCU:Color”

You need to replace the color drum units.

For details, see Replacing Other Consumables.

“SD Card authenticatn.failed Error recurs, call service.”

Authentication from the SD card failed.

Turn the printer off, and then turn it on again. If the problem persists, contact your sales or service representative.

“Set the Drum Unit correctly.”

The drum unit may not be installed correctly.

Turn the printer off, and then install the drum unit again.

“Set the Fusing Unit correctly.”

The fusing unit may have not been installed correctly.

Turn the printer off, and then install the fusing unit again.

If the message continues to appear after the unit is installed again, contact your sales or service representative.

“Set the Intermediate Transfer Unit correctly.”

The transfer unit may not be installed correctly.

Turn the printer off and re-install the transfer unit.

“Set the Toner Cartridge correctly.”

The print cartridge may have not been installed correctly.

Turn the printer off, and install the print cartridge again.

“Set Waste Toner Bottle correctly.”

The waste toner bottle may not be installed correctly.

Turn the printer off and re-install the waste toner bottle, and then close the left cover.

“Standard Tray is full. Remove the paper.”

The standard tray is full.

Remove the paper.

“Supply order has failed.”

The automatic supply order failed.

The message indicates the printer tried to order the supplies.

“USB has a problem. Please call service.”

The printer has detected a USB board failure.

Turn the printer off, and then turn it on again. If the problem persists, contact your sales or service representative.