Alert Messages (Printed on Error Logs and Reports)

“84: Error”

There is no work area available for image processing.

Select [Font Priority] for [Memory Usage] in [System]. Decrease the number of files sent to the printer.

“85: Error”

The specified graphics library is unavailable.

Check that the data is valid.

“86: Error”

Parameters of the control code are invalid.

Check the print settings.

“91: Error”

Printing was canceled by the auto job cancel function due to a command error.

Check that the data is valid.

“92: Error”

Printing was canceled because the [Job Reset] key or the [Suspend/Resume] key was pressed on the printer's control panel.

Perform the print operation again as necessary.

“Address book is in use.”

The printer currently cannot perform authentication because the Address Book is being used by another function.

Wait a while, and then retry the operation.

“Auto-user prog. failed.”

Automatic registration of information for LDAP Authentication or Windows Authentication failed because the Address Book is full.

For details about the automatic registration of user information, see Security Guide.

“Cannot print.”

You have no privileges to print the PDF file you want to print.

Contact the owner of the document.

“Classification Code Error”

The classification code is not specified with the printer driver.

Select [Optional] for the classification code. For details about how to specify classification code settings, see Registering Classification Codes.

“Collate cancelled.”

Collate was canceled.

Turn the printer off, and then turn it on again. If the message appears again, contact your service representative.

“Collate: Page max.”

The amount of free memory is insufficient to perform collating.

Reduce the number of pages to be printed or install the optional SDRAM.

“Command Error.”

An RPCS command error occurred.

Check that the communication between a device and the printer is working correctly.

“Compressed Data Error”

The printer detected corrupt compressed data.

Check that the program you used to compress the data is functioning correctly.

“Duplex cancelled.”

Duplex printing was canceled.

Change the setting for "Duplex Tray" in [Paper Input] to enable duplex printing for the paper tray.

“Error occured. Prntd/Cncld.”

An error occurred during printing, but it was ignored.

Check the print settings.

“Excd Prt Vol Use max count.”

Printing was canceled because the print maximum number was reached.

Contact your user administrator.

“Excd Prt Vol Use max count.”

Maximum number of user codes that can be registered has been reached.

Delete unnecessary user codes.

“File System Error.”

PDF direct printing could not be performed because the file system could not be obtained.

Turn the printer off, and then turn it on again. If the message appears again, contact your service representative.

“File System Full.”

The PDF file cannot be printed because the capacity of the file system is full.

Delete all unnecessary files from the hard disk, or decrease the file size sent to the printer.

“Function use denied.”

The print job was cancelled because of one of the following:

• The user does not have privileges to print.

• No privileges to print are assigned to the entered user name or user code, or

• A wrong password was specified for the user name.

Enter the user name or user code with privileges to print, or enter the correct password for the user name.

“HDD is full.”

The hard disk became full while printing a Sample Print, Locked Print, Hold Print, or Stored Print file. Delete unnecessary files stored in the printer.

Reduce the data size of the Sample Print, Locked Print, Hold Print, or Stored Print file.

When printing with the PostScript 3 printer driver, the hard disk capacity for fonts and forms has been exceeded. Delete unnecessary forms or fonts registered to the printer.

“HDD not installed.”

The printer received a stored job file but no hard disk is installed.

Install a hard disk.

“I/O buffer overflow.”

An input buffer overflow occurred.

• Select [Font Priority] for [Memory Usage] in [System].

• In [I/O Buffer] under the [Host Interface] menu, set the maximum buffer size to a larger value.

• Reduce the number of files being sent to the printer.

“Insufficient Memory.”

A memory allocation error occurred.

“Memory Retrieval Error.”

A memory allocation error occurred.

Turn off the printer, and then turn it on again. If the message appears again, replace the SDRAM.

“No response from server.”

A timeout occurred while the printer was connecting to the server for LDAP Authentication or Windows Authentication.

Check the status of the server.

“Paper Size Error”

Printing was canceled because the specified paper size cannot be fed from the tray.

Check the available paper size.

“Paper Type Error”

The printer does not recognize the paper type specified using the printer driver.

Check that the printer is connected to the network correctly and bidirectional communication is enabled. If the problem persists, check the user paper type settings of the printer.

“Password mismatch.”

A wrong password was entered when an encrypted PDF file was printed.

Check the password.

“PDF File Error.”

A syntax error, etc., occurred.

Check that the PDF file is valid.

“Print overrun.”

Printing images was aborted.

Select a lower resolution on the printer driver. For details about how to change the resolution setting, see the printer driver Help.

“Receiving data failed.”

Data reception was aborted.

Resend the data.

“Sending data failed.”

The printer received a command to stop a transmission from the printer driver.

Check that the computer is working correctly.

“User auth. already exists.”

The same account name is already used in the newly selected domain or server in an environment using LDAP Authentication or Integration Server Authentication.

Contact your user administrator.

“84: Error”

There is no work area available for image processing.

• Select [Font Priority] for [Memory Usage] in [System]. Decrease the number of files sent to the printer.

• Decrease the number of files sent to the printer or install the optional SDRAM module. For details about installing SDRAM module, contact your service representative.

“85: Error”

The specified graphics library is unavailable.

• Check that the data is valid.

• Decrease the number of files sent to the printer or install the optional SDRAM module. For details about installing SDRAM module, contact your service representative.

“86: Error”

Parameters of the control code are invalid.

Check the print settings.

“91: Error”

Printing was canceled by the auto job cancel function due to a command error.

Check that the data is valid.

“92: Error”

Printing was canceled because [Job Reset] or the [Suspended] key was selected on the printer's control panel.

Perform the print operation again as necessary.

“98: Error”

The printer could not access the hard disk correctly.

Turn the main power switch off and then back on again. If the message appears frequently, contact your service representative.

“Address Book is currently in use by another function. Authentication has failed.”

The printer currently cannot perform authentication because the Address Book is being used by another function.

Wait a while, and then retry the operation.

“Auto-registration of user information has failed.”

Automatic registration of information for LDAP Authentication or Windows Authentication failed because the Address Book is full.

For details about automatic registration of user information, see Security Guide.

“Classification Code is incorrect.”

The classification code has not been entered, or the classification code has been entered incorrectly.

Enter the correct classification code.

“Classification Code is incorrect.”

The classification code is not supported by the printer driver.

Select [Optional] for the classification code. For details about how to specify classification code settings, see Registering Classification Codes.

“Collate has been cancelled.”

Collate was canceled.

Decrease the number of files sent to the printer or install the optional SDRAM module. For details about installing SDRAM module, contact your service representative.

“Command Error”

An RPCS command error occurred.

Check that the communication between a device and the printer is working correctly.

“Compressed Data Error.”

The printer detected corrupt compressed data.

• Check the connection between the computer and the printer.

• Check that the program you used to compress the data is functioning correctly.

“Data storage error.”

You tried to print a Sample Print, Locked Print, Hold Print, or Stored Print file while the hard disk was not installed.

The hard disk is required when printing a Sample Print, Locked Print, Hold Print, or Stored Print.

If the message appear after installing the hard disk, contact your service representative.

“Duplex has been cancelled.”

Duplex printing was canceled.

• Select the proper paper size for the duplex function. For details about paper size, see Paper Size Specifications.

• Change the setting for "Apply 2 sided" in [System Settings] to enable duplex printing for the paper tray. For details about setting "Apply 2 sided", see Tray Paper Settings.

“Error has occurred.”

A syntax error, etc., occurred.

Check that the PDF file is valid.

“Error occurred. Either job was printed with settings changed or it was cancelled.”

An error occurred during printing, but it was skipped.

Check that the data is valid.

“Excdd max. No. of files to print for temp./stored jobs.”

While printing a Sample Print, Locked Print, Hold Print, or Stored Print file, the maximum file capacity was exceeded.

Delete unneeded files stored in the printer.

“Excdd max. No. of files.(AT)”

While using the error job store function to store Normal Print jobs as Hold Print files, the maximum file capacity for file storage or Hold Print file management (automatic) was exceeded.

Delete Hold Print files (automatic) or unneeded files stored in the printer.

“Excdd max. No. of pages(AT)”

While using the error job store function to store Normal Print jobs as Hold Print files, the maximum page capacity was exceeded.

• Delete unneeded files stored in the printer.

• Reduce the number of pages to print.

“Exceeded max. No. of pages for temporary/stored jobs.”

While printing a Sample Print, Locked Print, Hold Print, or Stored Print file, the maximum page capacity was exceeded.

• Delete unneeded files stored in the printer.

• Reduce the number of pages to print.

“Exceeded max. pages. Collate is incomplete.”

The number of pages exceeds the maximum number of sheets that can be used with Collate.

Reduce the number of pages to print.

“Exceeded the maximum unit count for Print Volume Use. The job has been cancelled.”

The number of pages the user is permitted to print has been exceeded.

For details about Print Volum. Use Limit., see Security Guide.

“Failed to obtain file system.”

PDF direct printing could not be performed because the file system could not be obtained.

Turn off the main power switch and then back on again. If the message appears again, contact your service representative.

“File system is full.”

The PDF file does not print out because the capacity of the file system is full.

Delete all unnecessary files from the hard disk, or decrease the file size sent to the printer.

“HDD is full.”

The hard disk became full while printing a Sample Print, Locked Print, Hold Print, or Stored Print file.

• Delete unneeded files stored in the printer.

• Reduce the data size of the Sample Print, Locked Print, Hold Print, or Stored Print file.

“HDD is full.”

When printing with the PostScript 3 printer driver, the hard disk capacity for fonts and forms has been exceeded.

Delete unneeded forms or fonts registered in the printer.

“HDD is full. (Auto)”

The hard disk became full while using the error job store function to store Normal Print jobs as Hold Print files.

• Delete unneeded files stored in the printer.

• Reduce the data size of the Temporary Print file and/or the Stored Print file.

“I/O buffer overflow.”

An input buffer overflow occurred.

• Select [Font Priority] for [Memory Usage] in [System].

• In [I/O Buffer] under the [Host Interface] menu, set the maximum buffer size to a larger value.

• Reduce the number of files being sent to the printer.

“Information for user authentication is already registered for another user.”

The user name for LDAP Authentication or Integration Server Authentication was already registered in a different server with a different ID, and a duplication of the user name occurred due to a switching of domains (servers), etc.

For details about User Authentication, see Security Guide.

“Insufficient Memory”

A memory allocation error occurred.

• Install the optional SDRAM module. For details about installing SDRAM module, contact your service representative.

“Memory Retrieval Error”

A memory allocation error occurred.

Turn off the main power switch and then back on again. If the message appears again, replace the SDRAM. For details about replacing the SDRAM, contact your service representative.

“No response from the server. Authentication has failed.”

A timeout occurred while connecting to the server for LDAP Authentication or Windows Authentication.

Check the status of the server.

“Print overrun.”

Images were discarded while printing.

Select a lower resolution on the printer driver. For details about how to change the resolution setting, see the printer driver Help.

“Printing privileges have not been set for this document.”

The PDF document you have tried to print has no privileges to print.

Contact the owner of the document.

“Receiving data failed.”

Data reception was aborted.

Resend the data.

“The selected paper size is not supported. This job has been cancelled.”

Job Reset is automatically performed if the specified paper size is incorrect.

Specify the correct paper size, and then print the file again.

“Sending data failed.”

The printer received a command to stop transmission from the printer driver.

Check that the computer is working correctly.

“The print job has been cancelled because capture file(s) could not be stored: Exceeded max. memory.”

The hard disk became full after a file was stored.

Reduce the file size to be sent.

“The selected paper type is not supported. This job has been cancelled.”

Job Reset is automatically performed if the specified paper type is incorrect.

Specify the correct paper type, and then print the file again.

“Unauthd. Copy Preventn. Error”

The [Enter User Text:] field on the [Unauthorized Copy Prevention for Pattern Details] screen is blank.

“Unauthorized Copy Prevention error occurred. Job cancelled.”

The resolution is set to a value less than 600 dpi when [Unauthorized Copy Prevention] is specified.

On the printer driver, set the resolution to 600 dpi or higher, or deselect [Unauthorized Copy Prevention].

“User Paper Type Error”

The printer does not recognize the paper type specified using the printer driver.

Check that the printer is connected to the network correctly and bidirectional communication is enabled. If the problem persists, confirm the user paper type settings of the printer. For details, see Registering Unique Names to Paper Types.

“You do not have a privilege to use this function. This job has been cancelled.”

The entered Login User Name or Login Password is not correct.

Check that the Login User Name and Login Password are correct.

“You do not have a privilege to use this function. This job has been cancelled.”

The logged in user is not allowed to use the selected function.

For details about how to set permissions, see Security Guide.

“You have no privilege to use this func. Operation canceld.”

The logged in user does not have the privileges to register programs or change the paper tray settings.

For details about how to set permissions, see Security Guide.