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Messages Displayed when Using Unified Communication System Settings

Message

Causes

Solutions

“The number of contacts registered in the address book has reached the maximum.”

The number of contacts in Address Book has reached the permissible limit.

Delete any unnecessary contacts.

For details about Address Book, see About Address Book.

“Your request could not be sent because the number of contacts registered in the other party's address book has reached the maximum.”

The number of contacts in the other party's Address Book has reached the permissible limit.

Ask the other party to delete any unnecessary contacts.

For details about Address Book, see About Address Book.

“Data being sent to address books was modified simultaneously. Your request may not have been processed correctly, please update the screen and check it.”

A registration or approval error has occurred in Address Book.

This message may not indicate an error, and the registration or approval may have actually succeeded. Click [Update] or [Reload] on the browser to refresh the screen, and then check the processing result.

If the processing failed, try again.

“The entered Contact ID or password is incorrect.”

The Contact ID or password that was entered is incorrect.

Check whether the Contact ID or password that was entered is correct.

If you lost the password, contact support desk.

“The specified Contact ID is invalid.”

The Contact ID of the contact to be registered to Address Book is incorrect.

Check the Contact ID of the party to be registered.

“A communication error occurred while processing the basic settings.”

A communication error has occurred.

Try to access again and check the processing result.

If the processing failed, try to reconfigure the settings again.

“Failed to obtain xxx.”

(xxx indicates an appropriate Unified Communication System Settings screen.)

A system error has occurred.

Retry access.

“A system error occurred while xxx.”

(xxx indicates an appropriate Unified Communication System Settings screen.)

A system error has occurred.

Retry access.

“A communication error occurred while xxx.”

(xxx indicates an appropriate Unified Communication System Settings screen.)

A communication error has occurred.

Retry access.