Printing Problems

Misfeeds occur frequently.

Improper paper type is selected.

Select proper paper type. See Printing on Thick Paper , Printing onto Envelopes , or Printing onto Special Paper.

When you try to set several functions at a time, you cannot set some functions.

Some functions cannot be used together.

See Function Compatibility.

Parts of the image are not printed in Erase border mode.

• Erase margin is too wide.

• Edge margins of original are too narrow.

Set a narrower erase margin with User Tools. For details, see Erase Border.

Prints are blank or parts of the image are not printed.

The paper feed side plates are not set correctly.

Make sure that the paper feed side plates touch the paper lightly and the proper paper size is displayed in the display.

Prints are blank or parts of the image are not printed.

The sensor is dirty.

Use a soft cloth to clean the sensor, and then place the paper again.

2nd printing with another drum is unsatisfactory.

The 1st print image is still wet.

Wait until the 1st image becomes dry.

An uneven solid image appears.

Large solid image wrinkles the master.

Increase the print speed or select photo mode.

“Double feed detected at output. Check the output.” is displayed frequently.

The reverse or the face of printed paper is printed again.

Set to "Off" in "Double Feed Warning" with User Tools.