Alert Messages (Printed on Error Logs and Reports)

“84: Error”

There is no work area available for image processing.

• In [Printer Features], under [System], set [Memory Usage] to [Font Priority].

• Decrease the number of files sent to the printer or install the optional SDRAM module. For details about installing SDRAM module, see Installing the SDRAM module.

“85: Error”

The specified graphics library is unavailable.

• Check that the data is valid.

• Decrease the number of files sent to the printer or install the optional SDRAM module. For details about installing SDRAM module, see Installing the SDRAM module.

“86: Error”

Parameters of the control code are invalid.

Check the print settings.

“91: Error”

Printing was canceled by the auto job cancel function due to a command error.

Check that the data is valid.

“92: Error”

Printing was canceled because [Job Reset] or the [Suspended] key was selected on the printer's control panel.

Perform the print operation again as necessary.

“98: Error”

The printer could not access the hard disk correctly.

Turn the main power switch off and then back on again. If the message appears frequently, contact your service representative.

“Address Book is currently in use by another function. Authentication has failed.”

The printer currently cannot perform authentication because the Address Book is being used by another function.

Wait a while, and then retry the operation.

“Auto-registration of user information has failed.”

Automatic registration of information for LDAP Authentication or Windows Authentication failed because the Address Book is full.

For details about automatic registration of user information, see Security Guide.

“Classification Code is incorrect.”

The classification code has not been entered, or the classification code has been entered incorrectly.

Enter the correct classification code.

“Classification Code is incorrect.”

The classification code is not supported by the printer driver.

Select Optional for the classification code. For details about how to specify classification code settings, see Registering Classification Codes.

“Collate has been cancelled.”

Collate was canceled.

Decrease the number of files sent to the printer or install the optional SDRAM module. For details about installing SDRAM module, see Installing the SDRAM module.

“Command Error”

An RPCS command error occurred.

Check that the communication between a device and the printer is working correctly.

“Compressed Data Error.”

The printer detected corrupt compressed data.

• Check the connection between the computer and the printer.

• Check that the program you used to compress the data is functioning correctly.

“Data storage error.”

You tried to print a Sample Print, Locked Print, Hold Print, or Stored Print file while the hard disk was not installed.

The hard disk is required when printing a Sample Print, Locked Print, Hold Print, or Stored Print.

If the message appear after installing the hard disk, contact your service representative.

“Duplex has been cancelled.”

Duplex printing was canceled.

• Select the proper paper size for the duplex function. For details about paper size, see Supported Paper for Each Input Tray.

• Change the setting for "Apply 2 sided" in [System Settings] to enable duplex printing for the paper tray. For details about setting "Apply 2 sided", see Tray Paper Settings.

“Error has occurred.”

A syntax error, etc., occurred.

Check that the PDF file is valid.

“Error occurred. Either job was printed with settings changed or it was cancelled.”

An error occurred during printing, but it was skipped.

Check that the data is valid.

“Exceeded max. number of files to print for temporary/stored jobs.”

While printing a Sample Print, Locked Print, Hold Print, or Stored Print file, the maximum file capacity was exceeded.

Delete unneeded files stored in the printer.

“Exceeded max. number of files. (Auto)”

While using the error job store function to store Normal Print jobs as Hold Print files, the maximum file capacity for file storage or Hold Print file management (automatic) was exceeded.

Delete Hold Print files (automatic) or unneeded files stored in the printer.

“Exceeded max. number of pages to print for temporary/stored jobs.”

While printing a Sample Print, Locked Print, Hold Print, or Stored Print file, the maximum page capacity was exceeded.

• Delete unneeded files stored in the printer.

• Reduce the number of pages to print.

“Exceeded max. pages. Collate is incomplete.”

The number of pages exceeds the maximum number of sheets that can be used with Collate.

Reduce the number of pages to print.

“Exceeded max. number of pages. (Auto)”

While using the error job store function to store Normal Print jobs as Hold Print files, the maximum page capacity was exceeded.

• Delete unneeded files stored in the printer.

• Reduce the number of pages to print.

“Exceeded the maximum unit count for Print Volume Use. The job has been cancelled.”

The number of pages the user is permitted to print has been exceeded.

For details about Print Volum. Use Limit., see Security Guide.

“Failed to obtain file system.”

PDF direct printing could not be performed because the file system could not be obtained.

Turn the main power switch off and then back on again. If the message appears again, contact your service representative.

“File system is full.”

The PDF file cannot be printed because the capacity of the file system is full.

Delete all unnecessary files from the hard disk, or decrease the file size sent to the printer.

“HDD is full.”

The hard disk became full while printing a Sample Print, Locked Print, Hold Print, or Stored Print file.

• Delete unneeded files stored in the printer.

• Reduce the data size of the Sample Print, Locked Print, Hold Print, or Stored Print file.

“HDD is full.”

When printing with the PostScript 3 printer driver, the hard disk capacity for fonts and forms has been exceeded.

Delete unneeded forms or fonts registered in the printer.

“HDD is full. (Auto)”

The hard disk became full while using the error job store function to store Normal Print jobs as Hold Print files.

• Delete unneeded files stored in the printer.

• Reduce the data size of the Temporary Print file and/or the Stored Print file.

“I/O buffer overflow.”

An input buffer overflow occurred.

• In [Printer Features], under [System], set [Memory Usage] to [Font Priority].

• In [Printer Features], under [Host Interface], select [I/O Buffer], and then set the maximum buffer size to a larger value.

• Reduce the number of files being sent to the printer.

“Information for user authentication is already registered for another user.”

The user name for LDAP Authentication or Integration Server Authentication was already registered in a different server with a different ID, and a duplication of the user name occurred due to a switching of domains (servers), etc.

For details about User Authentication, see Security Guide.

“Insufficient Memory”

A memory allocation error occurred.

• Install the optional SDRAM module. For details about installing SDRAM module, see

“Memory Retrieval Error”

A memory allocation error occurred.

Turn the main power switch off and then back on again. If the message appears again, install or replace the RAM. For details about installing SDRAM module, see Installing the SDRAM module.

“No response from the server. Authentication has failed.”

A timeout occurred while connecting to the server for LDAP Authentication or Windows Authentication.

Check the status of the server.

“Output tray has been changed.”

The output tray was changed because the paper size of the specified output tray is limited.

Specify the proper output tray.

“Print overrun.”

Images were discarded while printing.

Select a lower resolution on the printer driver. For details about how to change the resolution setting, see the printer driver Help.

“Printing privileges have not been set for this document.”

The PDF document you have tried to print has no privileges to print.

Contact the owner of the document.

“Punch has been cancelled.”

Punch printing was canceled.

Check the paper orientation, print orientation, and then punch position. Certain settings can produce print results that might not be as expected.

“Receiving data failed.”

Data reception was aborted.

Resend the data.

“The selected paper size is not supported. This job has been cancelled.”

Job Reset is automatically performed if the specified paper size is incorrect.

Specify the correct paper size, and then print the file again.

“Sending data failed.”

The printer received a command to stop transmission from the printer driver.

Check if the computer is working correctly.

“Staple has been cancelled.”

Stapling printing was canceled.

Check the paper orientation, paper quantity, print orientation, and staple position. Certain settings can produce print results that might not be as expected.

“The print job has been cancelled because capture file(s) could not be stored: Exceeded max. memory.”

The hard disk became full after a file was stored.

Reduce the file size to be sent.

“The selected paper type is not supported. This job has been cancelled.”

Job Reset is automatically performed if the specified paper type is incorrect.

Specify the correct paper type, and then print the file again.

“Unauthorized Copy Prevention error occurred. Job cancelled.”

The [Enter User Text:] field on the [Unauthorized Copy Prevention for Pattern Details] screen is blank.

“Unauthorized Copy Prevention error occurred. Job cancelled.”

The resolution is set to a value less than 600 dpi when [Unauthorized Copy Prevention] is specified.

On the printer driver, set the resolution to 600 dpi or higher, or deselect [Unauthorized Copy Prevention].

“User Paper Type Error”

The printer does not recognize the paper type specified using the printer driver.

Check that the printer is connected to the network correctly and bidirectional communication is enabled. If the problem persists, confirm the user paper type settings of the printer. For details, see Registering Unique Names to Paper Types.

“You do not have a privilege to use this function. This job has been cancelled.”

The entered Login User Name or Login Password is not correct.

Check that the Login User Name and Login Password are correct.

“You do not have a privilege to use this function. This job has been cancelled.”

The logged in user is not allowed to use the selected function.

For details about how to set permissions, see Security Guide.

“You do not have a privilege to use this function. This operation has been cancelled.”

The logged in user does not have the privileges to register programs or change the paper tray settings.

For details about how to set permissions, see Security Guide.

“99: Error”

This data cannot be printed. The specified data is either corrupt or not supported by the Direct printing function from memory storage devices.

Check that the data is valid. For details about the kinds of data supported by the Direct printing function from memory storage devices, see Direct Printing from a Memory Storage Device.