Before turning the main power switch off, see Turning On/Off the Power.
Message |
Cause |
Solution |
---|---|---|
"Cannot connect with the wireless card. Turn the main power switch off, then check the card." |
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“Hardware Problem: Ethernet” |
An error has occurred in the Ethernet interface. |
Turn the main power switch off and then back on again. If the message appears again, contact your service representative. |
“Hardware Problem: HDD” |
An error has occurred in the hard disk. |
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“Hardware Problem: Parallel I/F” |
An error has occurred in the IEEE 1284 interface board. |
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“Hardware Problem: USB” |
An error has occurred in the USB interface. |
Turn the main power switch off and then back on again. If the message appears again, contact your service representative. |
“Hardware Problem: Wireless Card” |
The wireless LAN board can be accessed, but an error was detected. |
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“Out of paper in n. Load paper of the following size and type. To cancel the current job, press [Job Reset].” ("n" is a figure.) |
The printer driver settings are incorrect or the tray does not contain paper of the size selected in the printer driver. |
Check that the printer driver settings are correct, and then load paper of the size selected in the printer driver into the input tray. For details about how to change the paper size, see Loading Paper. |
“Tray setg. do not match spcfd siz&typ. Select new tray or use sz&typ below.” |
The printer driver settings are incorrect or the tray does not contain paper of the size or type selected in the printer driver. |
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“n ppr siz msmtch Select new tray or use ppr size below.” ("n" is a tray name.) |
The size of the paper in the tray does not match the paper size specified in the printer driver. |
Select a tray containing paper that is the same size as the specified paper size. |
“Problem: Printer Font Error” |
An error has occurred in the font settings. |
Contact your service representative. |
“The selected file(s) contained file(s) without access privileges. Only file(s) with access privileges will be deleted.” |
You have tried to delete files without the authority to do so. |
To check your access permission for stored documents, or to delete a document you do not have permission to delete, see Security Guide. |
“The same paper tray cannot be set for the main sheets and slip sheets ([Designate]). Check the setting.” |
The tray selected for other pages is the same as the one for slip sheets. |
Reset the job. Be sure the tray you select for slip sheets is not providing paper for other pages. |
“You do not have the privileges to use this function.” |
The logged in user name does not have permission for the selected function. |
For details about how to set permissions, see Security Guide. |
Message |
Causes |
Solutions |
---|---|---|
“Unable to access the specified memory storage device.” |
The memory device used cannot be recognized. |
For details about the recommended memory devices for the Direct printing function from memory storage devices, contact your service representative. The USB flash memory device that features password protection or other security features may not work normally. |
“Exceeded the limit value for total data size of the selected files. Cannot select more files.” |
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Files or groups of files larger than 1 GB cannot be printed.
You cannot select files of different formats at the same time. |