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If the Indicator to the Left of a Function Key Is Lit Red

If the indicator to the left of a function key is lit red, press the corresponding function key. Then, follow the instructions displayed on the control panel.

Function key illustration

If a function error occurs, check the message that appears on the control panel, and then refer to “Messages Displayed” for the relevant function.

To resolve problems, refer to the following:

Problem

Cause

Solution

Documents and reports do not print out.

The paper output tray is full.

Remove prints from the tray.

Documents and reports do not print out.

There is no paper left.

Load paper. See “Loading Paper”, About This MachineIllustration indicating book format instructionsIllustration indicating instructions stored on a CD-ROM.

An error has occurred.

The function is not working properly.

Record the code number shown on the display and contact your service representative. See “Messages Displayed” of each chapter.

You can use the other functions as normal.

The machine is unable to connect to the network.

A network error has occurred.

  • Check the displayed message and take the appropriate action. See “Messages Displayed” of each chapter.

  • Check the machine is correctly connected to the network and that its network settings are correctly configured. For details about how to connect the machine to the network, see “Connecting the Machine”, Network and System Settings GuideIllustration indicating instructions stored on a CD-ROM.

  • Contact your network administrator.

  • If the indicator continues to flash, contact your service representative.