When the Printed Image Does Not Appear as Desired
Condition | Cause | Solution and reference |
|---|---|---|
The paper becomes dirty when printing. | Paper other than recommended paper is used. | Use recommended paper. |
The thickness of the paper is not correctly specified. | Specify the Paper Weight correctly in the [Media] hub. | |
White bands appear on a transparent film. | Paper powder rubbed off the paper and is adhering to the transparent film. | Wipe the front and back sides of the transparent film with a dry cloth. |
White spots or smears in the form of water droplets appear on the copied image. | The moisture in the paper has evaporated and condensed on the surface. |
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The printed image appears faded. | Coarse paper or paper with a treated surface is used. | Use recommended paper. |
The paper contains too much moisture. | Use paper that has been stored in a dry environment. | |
Toner has run out. | When the “Replace Print Cartridge(s).” message is displayed on the screen, replace the toner. | |
White spots appear on the printed image. | The paper contains too much moisture. | Use paper that has been stored in a dry environment. |
Documents are not printed as intended | When you specify reduce/enlarge or combined printing, the layout on the printed pages may differ from the layout that is displayed on the screen, and, for example, the character at the end of a line may be sent to the next line. | Change the layout or the size of the characters in the application that was used to create the document. |
Images are printed at an angle. |
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