Copier Problems

You can use the ADF on M 2701 and G1127.

When You Cannot Make Clear Copies

Problem	Solution
The printed copy is blank.	The original is not placed correctly. When using the exposure glass, place originals copy side down. When using the ADF, place them copy side up. See Placing Originals.
The wrong original was copied.	If copying from the exposure glass, make sure that there are no originals in the ADF.
Copied pages do not look the same as the originals.	Select the correct scan mode according to the type of original. See Specifying Scan Settings for Copying.
A moire pattern is produced.	The original probably has heavily lined or dotted areas. Switching the setting for image quality between [Photo] and [Mixed] may eliminate the moire pattern. See Selecting the Document Type According to Original.
The printed copy is dirty.	Image density is too high. Adjust the image density. See Selecting the Document Type According to Original. Toner on the printed surface is not dry. Do not touch printed surfaces immediately after copying. Remove freshly printed sheets one by one, taking care not to touch printed areas. The exposure glass or ADF is dirty. See Maintaining the Machine . Before placing originals on the exposure glass, make sure that toner or correction fluid is dry.
When copying from the exposure glass, the print area of the copy is out of alignment with the original.	Place the original copy side down, making sure that it is aligned to the rear left corner and pressed flat against the exposure glass.

When You Cannot Make Copies as Wanted

Problem	Solution
Photocopied pages are not in correct order.	On the control panel, change the [Sort] setting under copy settings to collate pages as you require. For details about [Sort], see Copier Features Settings.
Copied pages are too dark or too light.	Adjust the image density. See Adjusting Copy Image Density.