User GuideIM 350/430 series

Downloading Logs

Use the following procedure to convert the logs stored in the machine into a CSV file for simultaneous batch download.

To collect logs, configure the collection setting for job log, access log and eco-friendly log to [Active].

This setting can be specified in [Logs] under [Configuration] in Web Image Monitor controlled from networked computers. (Web Image Monitor is a management tool installed on this machine to monitor this machine or configure settings for this machine by using a web browser.)

1Open a web browser from a networked computer, and then log in to Web Image Monitor as the machine administrator.

For details on how to log in, see Administrator Login Method.

2Point to [Device Management], and then click [Configuration].

3Click [Download Logs] under "Device Settings".

4Select the type of log to download from the drop-down list box in "Logs to Download".

The security log includes 2 kinds of logs: job log and access log.

5Click [Download].

Jobs that are recorded before you click the [Download] button are stored as logs. For uncompleted jobs, the "Result" field of the log entry is left blank.

6Specify the folder in which you want to save the file.

7Click [Back].

8Log out.

For details about logging out, see Administrator Logout Method.

Note

  • Download time may vary depending on the number of logs.

  • If an error occurs while the CSV file is being downloaded or created, the download is canceled and details of the error are included at the end of the file.

  • If a log is downloaded successfully, "Download completed." will appear in the last line of the log file.

  • For details about saving CSV log files, see your browser's Help.

  • Downloaded log files use UTF-8 character encoding. To view a log file, open it using an application that supports UTF-8.

  • For details about the items contained in the logs, see Using a Web Browser to Manage Log Files.