User GuideIM C2000/C2500/C3000/C3500/C4500/C5500/C6000 series

Viewing the Transmission Result of an Outgoing LAN-Fax

You can confirm the result of a LAN-Fax transmission by e-mail, report, or using Web Image Monitor.

E-mail Transmission Results

You can receive this type of notification when transmission of a document from the machine to the destination device is completed normally.

LAN-Fax Result Notification E-mail

You can receive this type of notification in one of the following cases:

  • When transmitting a document from your computer to the machine and printing it at the same time

  • When a transmission failure occurs while transmitting a document from your computer to the machine

LAN-Fax Result Report/Communication Result Report

You can check if transmitting a document from your computer to the machine has been completed normally in the LAN-Fax Result Report. Also, check the Communication Result Report to see if the fax has been transmitted normally from the machine to the destination device.

Viewing the Transmission Result of Sent Faxes

Important

Receiving a Notification E-mail on a Computer

To receive notifications by e-mail, configure the settings in the driver before sending a LAN-Fax.

1Display the "Devices and Printers" screen.

Windows 10 (version 1703 or later), Windows Server 2019

  1. On the [Start] menu, click [Windows System] [Control Panel].

  2. Click [View devices and printers].

Windows 10 (earlier than version 1703), Windows Server 2016

  1. Right-click [Start], and then click [Control Panel].

  2. Click [View devices and printers].

Windows 8.1, Windows Server 2012/2012 R2

  1. On the Charm Bar, click [Set] [Control Panel].

  2. Click [View devices and printers].

Windows 7, Windows Server 2008 R2

  1. On the [Start] menu, click [Devices and Printers].

Windows Server 2008

  1. On the [Start] menu, click [Control Panel].

  2. Click [Printer] on [Hardware and Sound].

2Right-click the LAN-Fax icon, and then click [Printer Settings].

3Select the [Manage TX Results] tab, and click [Notification Settings].

4Select [Always Notify] or [Notify When Errors Occur].

5Select the [By Email] check box under "Notification Method" and specify the destination.

  • To enter a destination e-mail address manually, select [Specify Destination Email Address] and enter the e-mail address.

  • To select a destination in the address book of the machine, select [Use Email Address Registered in Device] and enter the registration number.

6Click [OK][OK].

Note

  • If you have selected the [By Pop-up Message] check box under "Notification Method" in Step 5, the fax transmission result will be indicated in the notification area of your computer.

Always Printing the LAN-Fax Result Report (Settings Screen Type: Standard)

Specify to print the LAN-Fax result report in [Others] under [Fax Settings].

1Press [Settings] on the Home screen.

Operation panel screen illustration

2Press [Fax Settings] on the Settings screen.

Operation panel screen illustration

3Press [Others][Report Output Settings][Report Auto Print Settings] to display Report Auto Print Settings screen.

Operation panel screen illustration

4Select [Print] for [LAN-Fax Result Report].

Operation panel screen illustration

5Press [OK].

6After completing the procedure, press [Home] ().

Always Printing the LAN-Fax Result Report (Settings Screen Type: Classic)

Specify to print the LAN-Fax result report in [Parameter Setting] under [Fax Settings].

1Press [Settings] on the Home screen.

Operation panel screen illustration

2Press [Machine Features Settings] on the Settings screen.

Operation panel screen illustration

3Press [Fax Settings][Initial Settings] tab [Parameter Setting] to display the switch operation screen.

4Press switch number [20] bit number [0], and change the current value to "1".

Operation panel screen illustration

5Press [Exit].

6After completing the procedure, press [Home] ().

Confirming the Transmission Result in Web Image Monitor

1Access Web Image Monitor.

2From the [Status/Information] menu, click [Job].

Web browser screen illustration

3Click [LAN-Fax] under [Fax].

4Confirm the transmission history.

  • You can view up to 1,000 of the latest total results of the transmission and reception history.

  • Click the [Details] button to view the details.

    Web browser screen illustration

5Click [Logout] and then close the Web browser.