User GuideIM C2000/C2500/C3000/C3500/C4500/C5500/C6000 series

Confirming the Reception of an Internet Fax at the Destination

Specify [Reception Notice] when sending an Internet Fax to check that the fax is received correctly at the destination in Records.

Important

  • You can use this function when the destination device supports MDN (Message Disposition Notification).

Specifying [Reception Notice] When Sending an Internet Fax

1Press [Fax] on the Home screen.

Operation panel screen illustration

2Select [Internet Fax] on the fax screen.

Operation panel screen illustration

3Place the original in the Auto Document Feeder (ADF) or on the exposure glass.

Setting an Original to Send by Fax on the Scanner

4Press [Settings][Sender] on the fax screen to specify the sender.

When a login user is operating the machine, the login user becomes the sender.

5Select the [Reception Notice] check box.

Operation panel screen illustration

7Specify the destination on the fax screen, and then press [Start].

Basic Procedure for Sending Internet Faxes

Note

  • You cannot send an Internet Fax or e-mail to multiple destinations when using reception confirmation. An individual e-mail is sent per destination in the specified order.

Checking the Reception Result in Records

Browse Records to check if an outgoing Internet Fax specified with [Reception Notice] was received at the destination.

1Press [Fax] on the Home screen.

Operation panel screen illustration

2Press [Job Status] on the fax screen.

Operation panel screen illustration

3Press [Print Records], and then select the printing method.

Operation panel screen illustration
  • To print the latest 50 records

    Press [All], and then press [Print]. To check the transmission and reception history prior to the latest 50 results, check the Records that have been printed automatically or use [Print per File Number], [Print per User], or [Specified Print Period]. The machine stores up to 1,000 of the latest transmission and reception results.

  • To specify the document number to print its transmission result

    Press [Print per File Number], enter the 4-digit document number, and then press [Print].

    Operation panel screen illustration
  • To specify an user to print its transmission result

    Press [Print per User], specify the user to print the transmission/reception result, and then press [Print]. Prints the transmission and reception results for the specified user from among 1,000 of the latest results.

    Operation panel screen illustration

4Check the reception result at the destination.

  • "OK" is displayed in the "Result" column of Records when the machine receives a reception confirmation e-mail notifying the successful reception from the destination. "Error is displayed in the column when the machine receives a reception confirmation e-mail notifying that a reception error occurred.

  • "--" is displayed in the "Result" column of Records when a reception confirmation e-mail cannot be received for the latest 50 communications.

Note

  • When the machine receives the reception confirmation e-mail that notifies that an error has occurred, an e-mail containing the information about the sender and the cause of the error written in English is printed on the machine.

  • You can also configure the machine to print the reception confirmation e-mail upon successfully completing a reception in the following setting items.

  • Do not specify reception confirmation when the destination is a mailing list. If you do so, you will receive reception confirmation e-mails from multiple destinations. In this case, "Error" will be displayed when even one reception error occurs.