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Depending on the cause of the problem, do one of the following:
The side fences in the paper tray are too far apart.
If the side fences are too far apart, the paper may be skewed.
Adjust the side fences to match the paper width.
When you close the paper tray, the side fences may become misaligned due to the weight of the paper. To prevent this, close the paper tray slowly.
For details about loading paper, see "Loading Paper", Preparation.
A scrap of paper or some other small fragment is jammed in the paper feed path.
Remove the fragment.
For details about cleaning the paper feed path, see Cleaning the Paper Feed Path.
The skew detection level is too low.
Increase the skew detection level.
In [Advanced Settings] for the custom paper, select 1321: [Jam Detection], and then reduce the value in [JAM097] of [JAM097/098 Detect Threshold].
Reduce the value to increase the detection level.
This will allow the machine to report a paper misfeed and stop printing even for a slight skew.
Paper with a width of 160 mm (6.3 inches) is being used.
To adjust the following settings, pre-register the type of paper in use as a custom paper. For details about registering custom papers, see "Specifying a Custom Paper", Preparation.
Carbonless paper of Paper Weight 2 or below is being used.
To use carbonless paper of Paper Weight 2 or below, attach the small tab end fence before feeding paper. For details about how to attach the small tab end fence, see "Loading Paper into Trays 1, 2, and the Wide Large Capacity Tray", Preparation.
